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Healthcare Account Specialist EBO

Expired Job

UC Health Fort Collins , CO 80521

Posted 3 months ago




UCHlth EBO Vendor



1st Shift - Days

Scheduled Days & Hours:

M-F 8:00 am-4:30 pm

Requisition number:

Healthcare Account Specialist, EBO

This is a full-time (40 hrs/wk), Hourly, Days position on UCHealth's EBO Vendor team based on the Harmony campus in Ft Collins, CO.

Customer Service, front desk duties in business services.

At UCHealth, we do things differently

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve.

As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Job Duties

  • Greet patients that present in business office, update/verification of insurance payors including Medicaid, Medicare, Tricare, Blue Cross Fed and others. Collect co-pays or co-insurances per financial policy.

  • Return patient calls to resolve patient payments, billing inquiries, and insurance questions.

  • Communicate payment options when significant patient liabilities are identified. Refer patients to Financial Assistant Representative when need is identified for financial screening. Responds to patient billing inquiries.

  • Handle internal and external mail for business services and departments within the hospital system. Handle emails received for Customer Service team members.

  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a fast paced environment, and take appropriate action.


  • High School Diploma or GED


  • 1 year customer service related experience

  • Hospital Collections experience

Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy.

We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we'll do everything in our power to make sure you grow and have a meaningful career. There's no limits to your potential here.

Be Extraordinary. Join Us Today!

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements.

No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.


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Healthcare Account Specialist EBO

Expired Job

UC Health