Health Unit Coordinator - Surgery/Trauma ICU

At Mayo Clinic, you will become a vital member of a dynamic team at one of the worlds most exceptional health care institutions. Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach.

This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care. You will also discover a culture of teamwork, professionalism and mutual respect, and—most importantly—a life-changing career. Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S.

News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and https://jobs.mayoclinic.org/benefits/ – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. Location: Mary Brigh 7B (MB7B), Surgery/Trauma/Cardiovascular Surgery (Intensive Care/Progressive Care) Patient Care Type: MB7B is a Surgery/Trauma Intensive Care Unit designed to serve general surgical and multisystem trauma patients whose acuity requires 24-hour medical and nursing support.

It is a combined intensive care unit (ICU)/progressive care unit (PCU). The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.

The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Qualifications High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Preferred Qualifications:

Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred.

Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills.

Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements. Exemption Status Nonexempt Compensation Detail Experience and tenure may be considered along with internal equity when job offers are extended.; $21.16 - $ 29.85 / hour