Health Unit Coordinator - Operating Room

Overview

We at M Health Fairview are looking for a Health Unit Coordinator at Southdale Hospital in Edina, MN! This position is 72 hours every two weeks on the Day/Evening shift, for 8 hour shifts, every other weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: https://www.fairview.org/careers/benefits/noncontract

Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.

The shift times are: 6:15am-2:45pm and 2:15pm-10:45pm

About this Unit:

Are you seeking the opportunity to gain experience in a fast-paced medical setting? Then the Operating Room team might be the right fit for you! This vital unit at Southdale Hospital averages 14,000 cases a year and services patients of all ages and cases. Typical cases may include higher level heart, neuro, and orthopedics, da Vinci robotics, cardiovascular, urology, dental, OB, and GYN patients.

Responsibilities/Job Description

Responsibilities

The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role crafts the "first impression" guests (patients or visitors) experience during their stay from the welcome and greeting, through the check in and checkout process. During the guest's stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner. The HUC also performs a range of clerical functions including: handling patient charts, coordination of data flow and sharing of general hospital information/directions.

The HUC's responsibilities include:

• Ensures outstanding patient & guest experience is achieved

• Coordinates activities of unit to support patient care staff.

• Manages medical record and data flow within the unit to support safe patient care processes.

• Fulfills physician orders.

• Performs other tasks as needed.

Qualifications

Required Qualifications:

• 1 year customer service experience

Preferred qualifications:

• High School Diploma or equivalent

• 2+ years customer service experience

• Previous HUC, administrative or hospitality industry experience

• Familiar with medical terminology

• EPIC EHR experience