Incumbent will support all aspects of telehealth services. Your primary day-to-day duties will be comprised of administrative and technical telehealth support responsibilities. In addition, you will obtain certification and provide services as a Store and Forward Imager.
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Assists in the coordination of the clinical, business, scheduling and technical aspects of telehealth applications.
Performs a variety of telehealth imaging actions involving tele-retinal screening, tele-dermatology and other related programs.
Completes consults related to the Store and Forward imaging process and takes necessary action based on the reader's recommendations.
Documents all clinical information in the patient's electronic medical record.
Assists with the installation, maintenance and inventory management of all telehealth equipment.
Assists with all aspects of training related to telehealth equipment; including video conferencing technologies, and associated telehealth peripheral devices.
Supports Technical Telehealth Coordinator with the administration of telehealth scheduling software and related applications.
Maintains telehealth group encounter schedule.
Opens the telehealth patient room and equipment and environment for the telehealth encounter.
Supports the development of programs and processes to ensure telehealth modalities are timely, efficient and appropriate to the needs of the patient.
Reviews relevant data for the telehealth program and assists in data collection, study design and training initiatives that improve services.
Performs patient screenings and evaluates patient needs to determine the appropriateness of telehealth services.
Orients patients to telehealth services such as store and forward, clinical video telehealth and virtual Veteran care.
Performs various administrative duties such as documenting patient and clinical reminders, scheduling follow-up visits, and maintaining control records and test.
Work Schedule: Various Work schedules
Financial Disclosure Report: Not required
HelpRequirements Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Selected applicants will be required to complete an online onboarding process
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Must be proficient in the Engish Language.
Applicants must meet the basic requirement to qualify for this position.
One year of experience in a health care field that demonstrates the ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
Four academic years above high school leading to a bachelor's degree with courses related to the occupation. Transcripts must be provided.
GS-6: One year of specialized experience that would be qualifying as a Telehealth Technician at the next lower grade level equivalent to the GS-05 level.
References: VA Handbook 5005, Appendix G-50
The full performance level of this vacancy is 06. The actual grade at which an applicant may be selected for this vacancy is in the range of 06 to 06.
Position is sedentary but also requires some standing, walking, bending, lifting and carrying of light items.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Department Of Veterans Affairs