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Health Technician

Expired Job

Department Of Veterans Affairs Reno , NV 89510

Posted 2 months ago

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  • Duties

HelpDuties Summary

The Health Technician provides the Audiologists with assistance in meeting the needs of Veterans served in the Audiology Clinic. They will interact with a high level of independence, making appropriate service delivery decisions and seeking clarification and/or assistance when appropriate. The Health Technician (Hearing) provides support in the following functional areas: hearing aid troubleshooting and repairs, data entry and management, infection control and supply and equipment management.

Learn more about this agency


Provides routine repairs to hearing aids delivered or mailed to clinic.

Maintains the Walk-In clinic and is the first point of contact to effectively serve the hearing impaired Veteran population for the Walk-in Clinic.

Services commonly provided in the Walk-in Clinic include: interview of Veterans to determine the user's perception of the problem; visual inspection of the hearing aid and mold, evaluation of the hearing aid, its function and fit; changing of batteries; cleaning of electrical contacts; removal of impacted cerumen from the aid; replacing ear mold tubing; inspecting and replacing cords; counseling Veterans on optimal use and proper care of the instruments.

Meets with Veteran, spouse or representative to solve hearing aid problems.

Provides primary level troubleshooting and repair of hearing devices.

Performs advanced electroacoustical analysis of hearing aids.

Documents interactions with Veterans in medical records.

Evaluates operation of assistive listening devices (ALD's).

Uses the most advanced hearing aid fitting technology and software to prepare the repaired hearing aids.

Work Schedule: Full time

  • Monday

  • Friday, 7:30am

  • 4:00pm

Compressed/Flexible: Not available

Telework: Not available

Virtual: This is not a virtual position.

Position Description/PD#: Health Technician/04517-A

Relocation/Recruitment Incentives: Not authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential

  • Job family (Series)
    0640 Health Aid And Technician

Similar jobs

  • Hearing Aid Technicians

  • Technicians, Hearing Aid

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: One (1) year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Specialized Experience includes but is not limited to: Knowledge of the medical terminology and symbols applicable to the Audiology field. Skill in the setup, cleaning and routine maintenance of selected clinical instrumentation to include the otoscope, audiometers, and various assistive listening systems. Knowledge of the hearing aid evaluation and delivery system extensive enough to allow the incumbent to assist the clinician in any and all nonclinical aspects of the program.


Education: Graduate education or an internship meets the specialized experience required above GS-5 only in those instances where it is directly related to the work of the position. One full year of graduate education meets the requirements for GS-7. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended..

You will be rated on the following Competencies for this position:

  • Applies Technology to Tasks

  • Attention to Detail

  • Clerical

  • Customer Service

  • Education and Training

  • Interpersonal Skills

  • Medical Information

  • Technical Competence

  • Technical Problem Solving

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.


There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

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Health Technician

Expired Job

Department Of Veterans Affairs