Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Health System Specialist (Physical Evaluation Board Liaison Officer)

Expired Job

Department Of Defense Fort Benning , GA 31905

Posted 4 months ago

  • Videos

  • Duties

HelpDuties Summary

About the Position: This position is located at Fort Benning, Georgia.

New employees of this position will be required to complete the PEBLO distance learning course or by attendance at the 40-hour resident PEBLO course at Fort Sam Houston, TX within 180 days of appointment

Learn more about this agency

Responsibilities

  • Counsel military personnel from all branches of the uniformed services, retirees and families being processed through Army Physical Disability Evaluation System (APDES).

  • Coordinate evaluation appointments and schedule follow-up appointments.

  • Assist in preparing appeals and rebuttals.

  • Provide information on rights and benefits of personnel, retirees, and/or discharged for physical disabilities with or without severance pay.

  • Refer personnel to appropriate agencies to obtain counseling/guidance on benefits provided by Department of Labor, Social Security Administration and Veterans Affairs.

  • Train installation leadership on issues relevant to the Army Physical Disability Evaluation System (APDES).

Travel Required

Occasional travel - Up to 5% Business Travel Required.

Supervisory status

No

Promotion Potential
9

  • Job family (Series)
    0671 Health System Specialist

  • Requirements

HelpRequirements Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

  • Two year trial/probationary period may be required.

  • Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.

  • Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees

  • Interagency Career Transition Assistance Plan

  • Office of Personnel Management (OPM) Interchange Agreement Eligible

  • Priority Placement Program (PPP), Program S (Military Spouse) registrant

  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes assisting in counseling personnel on benefits; scheduling appointments; assisting in advising personnel in all phases of a medical evaluation process; and using automation equipment to update databases. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LLB (Bachelor of Laws) or JD (Juris Doctor) with a major of study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Combination of Education or Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of qualifying experience by 12. Then, divide the total number of graduate education (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:

  • Computer Skills

  • Customer Service

  • Oral Communication

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Technology Specialist (Customer Support)

Department Of Defense

Posted 2 weeks ago

VIEW JOBS 12/30/2018 12:00:00 AM 2019-03-30T00:00 * Duties HelpDuties Summary About the Position: Are you interested in helping to defend our Nation? Exciting career opportunities are available with the U.S. Army NETCOM! This is a Direct Hire Solicitation for Cyber Workforce Positions. The following positions may be filled from this vacancy announcement: Information Technology Specialist (CUSTSPT) GS-2210 Multiple vacancies exist and may be filled from this announcement at any of the locations listed. Applications will be accepted on an ongoing basis. However, the first cut-off date for referral to the hiring official with known/projected vacancies is 3 days from the opening date of the announcement. Subsequently, applications will be referred to selecting officials every 14 days or as vacancies occur. There may or may not be actual/projected vacancies at the time you submit your application and designate your locations of choice. Your resume will not be reviewed for qualifications until a position is requested to be filled. Period of Eligibility: Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered. Positions listed with multiple grades may be filled at any grade level and may or may not have promotion potential. Positions may be filled as permanent, temporary or term with a full-time or part-time work schedule. Temporary positions may be extended up to a maximum of three years. Term positions may be extended up to a maximum of six years. Pay will vary by grade level and geographic location. Learn more about this agency Responsibilities * Diagnosing and resolving problems in response to customer reported incidents. * Researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements. * Developing and maintaining problem tracking and resolution databases. * Installing, configuring, troubleshooting, and maintaining customer hardware and software. * Developing and managing customer service performance requirements. * Developing customer support policies, procedures, and standards. * Providing customer training. Travel Required 50% or less - Travel requirements vary by grade and position. While a few positions may require 50% business travel, most positions will have 10-30% business travel required. Supervisory status No Promotion Potential 12 * Job family (Series) 2210 Information Technology Management * Requirements HelpRequirements Conditions of Employment * SECURITY CLEARANCE - This position may require the incumbent be able to obtain and maintain a determination of eligibility for a Secret or Top Secret security clearance or access for the duration of employment. * POLYGRAPH - This position may require the incumbent to take and successfully pass a Counterintelligence Scope Polygraph (CI/Poly). * TDY - This position may have a Temporary Duty (TDY) or business travel requirement of up to 50% of the time. * DRIVER'S LICENSE - The duties of this position may require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles. * PASSPORT - This position may require the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport. * SHIFT WORK/ROTATING SHIFTS - This position may require shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts may be rotated on a regularly scheduled basis. * OVERTIME - Due to the nature of this position, employees are required to work both planned and unscheduled overtime. * TELEPHONE - The incumbent may be required to carry a cellular telephone and maintain a working personal telephone at all times. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. GS-07 Minimum Qualifications Specialized Experience: One year of specialized experience which includes providing support to end-users for computer, peripherals, or desktop applications; interacting with customers telephonically, in-person, or electronically to determine appropriate actions to restore normal desktop operation; and logging corrective actions taken OR escalating more complex problems to intermediate or senior level technicians. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05). OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on: (1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achsnatl.org/). GS-09 Minimum Qualifications Specialized Experience: One year of specialized experience which includes installing new or existing personal computer systems or related equipment; monitoring escalated actions and tickets OR using standardized troubleshooting protocols; and determining appropriate fixes or work-arounds to restore desktop functionality. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-11 Minimum Qualifications Specialized Experience: One year of specialized experience which includes providing advanced technical support to end-users or other technicians; interacting with lower-tiered support personnel to facilitate complex problem recognition or management; and logging corrective actions taken and escalating more complex problems to senior level technicians. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-12 Minimum Qualifications Specialized Experience: One year of specialized experience which includes resolving complex issues or tickets elevated from other technicians OR determining appropriate IT systems to support customer's business requirements; and providing training to IT Support personnel and/or end-users. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job at the GS-12 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Individuals utilizing experience to qualify for this position must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation. Education Applications can be accepted from students who expect to complete qualifying education within 90 days from the date of application. You must still include transcripts with your application package, showing the courses and semester hours you have completed and courses in-progress, even though you have not earned a degree yet. You will not be able to start employment until you have completed the full education requirement and final transcripts have been verified. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Department Of Defense Fort Benning GA

Health System Specialist (Physical Evaluation Board Liaison Officer)

Expired Job

Department Of Defense