Department Of Veterans Affairs Washington , DC 20319
Posted 1 week ago
Summary
The primary focus of this position is to provide healthcare systems technical assistance, customer support and consultation to homeless program staff at VA Medical Centers (VAMC) and Veterans Integrated Service Networks (VISN), specifically around the use and application of tools and capabilities to monitor and assess homeless program performance and identify other service needs for the homeless Veteran population.
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Overview
Accepting applications
Open & closing dates
07/24/2024 to 08/05/2024
$68,405 - $88,926 per year
GS 9
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Yes-as determined by the agency policy.
25% or less
No
Permanent
Full-time
Competitive
None
0671 Health System Specialist
No
Other
No
Non-sensitive (NS)/Low Risk
Credentialing
Suitability/Fitness
CBZY-12485591-24-YH
801277200
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This job is open to
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Family members of a federal employee or uniformed service member who is or was, working overseas.
Current or former competitive service federal employees.
Current excepted service federal employees.
Individuals with disabilities
Internal to an agency
Current federal employees of this agency.
Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses
Peace Corps & AmeriCorps Vista
Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Clarification from the agency
Open to status eligible applicants.
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Duties
This announcement will close on 08/05/2024 , the first 50 applications received will receive first consideration. Applications received after the initial cut-off number has been reached will not receive consideration unless otherwise requested by management.
Serves as a subject matter expert (SME) for homeless data and systems and provides customer service to VAMC and VISN clinical and administrative staff.
Assists and provides authoritative guidance on the documentation of complex clinical situations, and interpretation and application of homeless program policies.
Maximizes end user compliance with VHA Homeless Program policies by disseminating and referencing inquiry related regulations, directives, technical assistance and trainings.
Oversees system access registries and provides support around the management of access requests by tracking supervisor approvals, managing the internal access database, disabling access for inactive users, managing and modifying access for existing users, and managing and tracking national read only access for administrative staff and local and VHA leadership.
Participates in special information flow studies, analyses, presentations and briefings, as assigned. Conducts routine studies on particular operational processes, issue topics, or related special projects where successive steps in fact-finding are utilized.
Uses standard reference materials to develop straightforward position papers that touch on sensitive issues such as the quality or timeliness of veteran care issues.
Communicates with responsible staff agency members to ensure completion of all requested actions and appropriately closes out all requests.
Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows.
assist with the continued development of HOMES by reviewing programming requests, beta testing new system programming, reviewing and testing operational and management reports, and system updates.
Participates in design reviews, analyzes end user research, and assesses usability by testing results to determine optimal solutions to improve user experience.
Develops tools and training guides for the user and participates in delivering training and educational programs to others as appropriate to knowledge and skill level.
Collects, analyzes and provides feedback on effectiveness of training and suggests improvements/enhancements.
Other duties as assigned.
Work Schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm
Compressed/Flexible: Available
Telework: Available (applicant is required on site 50% of work schedule per pay period)
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist/PD03226A
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.
Financial Disclosure Report: Not required
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Requirements
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/05/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Individual Occupational Requirement (IOR):
IOR Education: Possess undergraduate or graduate education with major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. Transcript is required with application and unofficial transcripts are acceptable.
OR
IOR Specialized Experience: Possess qualifying IOR specialized experience, defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
OR
IOR Special Provision for In-service Placement: Successfully completed an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
AND
Specialized Experience Requirement: Must possess one (1) year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience can include, but is not limited to, the following examples:
Provide customer support to clinical and administrative staff
Implement and evaluate policies, plans and internl operating systems
Analyze end user research and assess usability by testing results
Information tracking for internal and external correspondence
Guidance on complex clinical situations
Conduct studies on operational processes where fact finding is required
Express oral and written information to multiple audiences
Develop technical and operational support documents
You will be rated on the following Competencies for this position:
Communication
Customer Servcie
Technical Competence
Technical Documentation
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is conducted in office type setting with prolonged use of computing systems. Work is primarily sedentary, although some slight physical effort may be required. There may be some walking, standing, bending, carrying of light items such as papers, etc.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window
Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Department Of Veterans Affairs
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