About the Position: Kenner Army Health Clinic is a multi-specialty outpatient clinic staffed by over 450 military, civilian and contract personnel caring for a supported population of over 32,000 eligible beneficiaries and 70,000 students annually. Clinical services include primary care and family medicine, internal medicine, dermatology, optometry, orthopedics, physical therapy, psychiatry, social work services, nutrition services and ancillary services.
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Ensure timely completion of provider time cards within automated systems.
Manages the day-to-day operations of the practice, allowing clinical staff to focus on patient care needs
Utilize databases in order to monitor, trend, and analyze, objective performance measures including: enrollment, patient satisfaction, quality measures, access, productivity, and primary care manager continuity.
Advices practice leadership on issues affecting quality, safety, and customer service at the practice level.
Occasional travel - Up to 5% business travel
Job family (Series)
0671 Health System Specialist
HelpRequirements Conditions of Employment
This position requires regular contact with children under the age 18 and a favorable determination of suitability to do so.
Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
May be required to work at satellite offices.
This position has a mandatory seasonal influenza vaccination requirement.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled Veterans
Current Department of Army Civilian Employees
Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)
Interagency Career Transition Assistance Plan
Priority Placement Program (PPP), Program S (Military Spouse) registrant
Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes analyzing, evaluating, advising on, and/or coordinating health care delivery operations; Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems;
Regulations and standards of various regulatory and credentialing groups; and
Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
You will be evaluated on the basis of your level of competency in the following areas:
Administration and Management
Health Systems Analysis
Health Systems Data Management
Healthcare Operations Administration
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent GS-07.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Department Of Defense