Health Support Specialist - 64000073

Requisition No: 825644

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64000073

Pay Plan: Career Service

Position Number: 64000073

Salary: $35,027 Annual

Posting Closing Date: 05/02/2024

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This vacancy has been re-posted. Previous applicants are still be considered and need not reapply.

Class Title: Health Support Specialist

Position 64000073

Requisition # 825644

Ticket # 459401

Agency: Department of Health

Location: Naples, FL

Salary: $35,027 Annual

Open Competitive Opportunity

This is a para-professional healthcare support position responsible for serving clients in the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) in accordance with State and Federal regulations (DHM 150-24). Services include eligibility determination, anthropometrics and hemoglobin testing, issuance of EBT cards and issuance of program benefits. This position also schedules client appointments, assists clients with completion of nutrition questionnaires, and provides low risk second nutrition education contacts (newsletters). The incumbent is at risk for exposure to blood-borne and airborne pathogens and will be immunized in accordance with DOH Immunization Recommendations for Health Care Workers and is required to have an annual assessment for TB, which may include a tuberculin skin test.

This employee is responsible for WIC data sets security. This position reports to the Clerical Supervisor-SES.

Your Specific Responsibilities:

Performs client eligibility process for income, address, physical presense, and identification.

Performs anthropometric measurements (height, weight, length) and hemoglobin testing as required for client eligibility determination.

Issues program benefits (food package) and client ID/VOC cards.

Assists with completion of client nutrition questionnaire and documents responses in the FL-WiSE data system as needed.

Schedules client appointments in the FL-WiSE data system.

Provides second nutrition education contacts for low-risk WIC participants based on newsletter and lesson plan.

Provides voter registration services in compliance with WIC guidelines. Assists with maintenance inventories as assigned, including DVD's, book's, and/or OCO equipment. Other duties as assigned.

Required Knowledge, Skills, and Abilities:

Ability to provide customer service consistent with WIC program regulations.

Ability to provide basic nutrition lesson as assigned (script provided).

Ability to perform anthropometric (length, height, weight) measurements.

Ability to perform hemoglobin testing.

Competent keyboard skills.

Ability to learn FL-WiSE data system.

Ability to learn DOH software applications.

Ability to use calculator.

Ability to maintain Florida driver's license.

Ability to provide own transportation.

Ability to maintain client confidentiality.

Ability to interact professionally with the public.

Qualifications:

Required:

A valid driver's license.

Bilingual in English and Creole or English and Spanish.

Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Preferred:

High School Diploma or equivalent.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Naples, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.

• Nine paid holidays and one Personal Holiday each year.

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.

• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com).

• Flexible Spending Accounts.

• Tuition waivers.

• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, Veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.

Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.