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Health Services Representative

Expired Job

State Of Florida Miami , FL 33196

Posted 4 months ago

Requisition No: 41626

Agency: Department of Health


Position Number: 64082453

Salary: $34,000.00 - $36,000.00

Posting Closing Date: 02/15/2019

Open and Competitive Opportunity

NOTE: All responses provided to the qualifying questions for this vacancy advertisement must be verifiable by documentation provided through the electronic application process.

Health Services Representative

Position Number: 64082453


Coordinates and conducts timely personal interviews and re-interviews of patients infected with a Sexually Transmitted Disease (STD) for the purpose of: (1) educating patients regarding their infections and appropriate medical care; (2) developing plans to locate and refer their sex and needle sharing partners and others at risk for infection to a medical facility for examination and appropriate treatment. Performs cluster interviews on persons determined to be potential information sources for known cases.

Performs rapid/timely field follow-up to locate and refer infected persons, sexual and needle sharing partners, as well as others who are at risk, to an appropriate diagnostic facility for examination and treatment. Identifies at-risk populations and provides screening * (e.g., jails, migrant farm workers, public housing developments, bars, "crack houses, teen centers). Conducts educational presentations and in-service training as needed/required. Works with community-based organizations in screening events.

Prepares and maintains timely and accurate records (e.g., interview/field records) and reports of the epidemiologic process for program evaluation purposes and other records and reports as required. Documents field activities as required by program management. Utilizes PRISM to input STD cases in accurate and timely manner.

The incumbent is required to link clients to medical treatment services, and must be able to work collaboratively with clinical and other key staff that plays a role in providing Linkage to Care Services to the clients of Miami Dade County. All activities performed must comply with federal, state, department and CHD information Security and Confidentiality statutes, rules, regulations, policies and procedures.

Locates and links clients infected with HIV to medical treatment services as well as any other services needed. This will be done through collaboration with HIV Surveillance, community partners, as well as the HIV/STD Prevention and Control Program. Travels to residences, clinics and other locations as needed. Consults with private Physicians; private and public laboratory personnel, and other health care providers to: (1) stimulate case reporting; (2) obtain/provide information on treated cases or diagnostic determination (3) document findings via methods established by the STD/HIV Prevention and Control Program within established timeframes.

Consults with private physicians; private and public laboratory personnel, and other health care providers to: (1) stimulate case reporting; (2) obtain/provide information on treated cases or diagnostic determination.

Assists supervisor in the completion of monthly team statistical data, maintenance of logs & files. Incumbent is expected to cooperate with supervisory staff in allowing quality assurance reviews as needed in the incumbent's vehicle, in the field or clinical setting.

Provides supports services not considered routine, or expected duties that facilitates STD control efforts and Emergency Operations functions required of the incumbent will include but are not limited to; Special Needs Shelter, Red Cross shelter, and other related work as required.

Collection of specimen by venipuncture, oral swabbing and/or urine-based techniques. Other duties as assigned, including disaster preparedness training and emergency shelter duty.


Knowledge of methods of compiling, organizing and analyzing data.

Ability to conduct fact-finding interviews.

Ability to maintain effective working relationships with others.

Ability to conduct investigations.

Ability to maintain strict confidentiality.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction


Bilingual in English/ Spanish or English/Creole

Bachelors Degree from an accredited College or University


Valid Florida drivers license and access to a private automobile to carry out job related duties.


All responses provided to the qualifying questions for this vacancy advertisement must be verifiable by documentation provided through the electronic application process

This position requires a security background check and/or drug screening and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Only U.S. citizens and lawfully authorized alien workers will be hired.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.

Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Miami

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Health Services Representative

Expired Job

State Of Florida