Best Buy Boston , MA 02298
Posted 2 days ago
As the Health Senior Quality Engineer
What you'll do
Craft and execute a comprehensive test strategy focused on delivering seamless user experiences across our Unified Communications Technology products and workflows
Champion a quality-driven mindset, providing insights on quality/risk tradeoffs throughout the product lifecycle
Lead holistic quality assurance efforts spanning requirements analysis, test planning, automation, execution, and reporting
Mentor team members on testing best practices, techniques, and foster a quality-centric culture through collaboration
Validate business requirements by transforming them into well-defined test stories for efficient execution in sprints
Triage issues, manage defects, and work closely with developers to resolve bugs and ensure quality across devices like smartphones, flip phones, responders, etc.
Drive and coordinate the work performed by the Quality Engineering team, within onshore and offshore processes and teams.
Basic qualifications
3 years of relevant experience with a Bachelor's degree OR equivalent relevant professional experience required
Bachelor's degree in IT, Computer Science, Engineering, or related field OR equivalent combination of education and/or experience required
Preferred qualifications
5 years Software Quality Assurance related work experience preferred
Experience working in a regulated environment
Genesys Cloud Call Routing and CX3 Modules and Features
Quality Assurance Test creation through Jira, Zephyr, etc.
Knowledge of Selenium and Cyara for test automation
Qualified candidate should understand Call Centers to be able to perform tests from Agent and Supervisor roles.
About Us
Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians. Today, over a million people are using Best Buy Health technology. When you join Best Buy Health, you will have an opportunity to do something meaningful.
Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement here.
Reasonable accommodation
Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact our Talent Acquisition team at talent.acquisition@bestbuy.com.
To learn more about, view the "Know Your Rights" poster and Pay Transparency Nondiscrimination Provision here.
Auto Req. ID948669BR
Location Number 100022 Remote
Address Remote$109,850 - $196,750/yr
Pay Range $109,850 - $196,750/yr
Best Buy