Health Program Associate (Pcn 062377)

Job Description

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

What you will be doing:

As the Health Program Associate, you will be responsible for managing the application review and eligibility determination procedures for the General Relief/Temporary Assisted Living Program within the General Relief Unit of the Division of Senior and Disabilities Services. Your duties will include completing application reviews, determining eligibility, processing invoices, and providing technical assistance for the General Relief/Temporary Assisted Living Program. Additionally, in this role, you will supervise two Senior Service Technicians.

Our organization, mission, and culture:

Our mission is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.

The benefits of joining our team:

The General Relief/Central Applications Processing Unit is a close-knit team working in a positive and dynamic work environment. Our work with programs and partners is reflective, supportive, and collaborative. Our unit promotes continuous learning and personal growth, as well as access to development and advancement opportunities.

The working environment you can expect:

Team members and supervisors are located in Anchorage at 1835 Bragaw Street. This location is convenient to shops, restaurants and trails. This position is scheduled for an 8-hour workday; start and stop times can be flexible between the hours of 8 am and 5:00 pm. The position includes the capacity for a hybrid telework schedule following the completion of a successful probationary period.

Who we are looking for:

Any combination of education and/or experience that provides the applicant with the following competencies in:

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

equivalent to those typically gained by:

Education in a biological, health, or behavioral science; public, healthcare, or business administration; data management or a closely related field;

AND/OR

Progressively responsible paraprofessional experience supporting a health and social service program and delivery system; applying requisite rules, regulations, and terminology used in the work; completing medical billing, medical claims, medical transcriptions, and/or medical coding; and/or using computer applications, databases, and reporting systems required to process, store, and maintain data and information subject to privacy and confidentiality laws and rules.

Special Note

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At time of interview applicant(s) are requested to submit:

• Copy of your two (2) most recent performance evaluations; if unavailable, two (2) documented supervisor letters of reference may be substituted.

• Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Questions. Be specific in your answers and describe how you acquired the relevant experience. Please use complete sentences and proofread your submissions when answering the supplemental questions. Your responses will be considered a writing sample and used to determine which applicants will advance to the interview phase of the recruitment process.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer's name, your job title, employment dates, and whether you were working full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position to which you are applying.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as Alaska Jobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

Contact Information

For specific information in reference to the position, feel free to contact the hiring manager at:

Name: Caroline Hogan, Health Program Manager 4

Email: caroline.hogan@alaska.gov

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.

• AVTEC

• Confidential

• Correctional Officers

• Marine Engineers

• Mt. Edgecumbe Teachers

• Supervisory

• Unlicensed Vessel Personnel/Inland Boatman's Union

• Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

• General Government

• Labor, Trades and Crafts

• Public Safety Employees Association

• Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for

• Term life (employee, spouse or qualified same sex partner, and dependents)

• Long-term and short-term disability

• Accidental Death and Dismemberment

• Long-term care (self and eligible family members)

• Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)

• Matching employer contribution into a defined contribution program (new employees)

• Employer contribution into a defined benefit or defined contribution program (current employees)

• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security

• Option to enroll in the Alaska Deferred Compensation Program

• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served

• Eleven paid holidays a year

01

I acknowledge I understand the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered.

• I acknowledge and I understand this requirement

02

Describe your experience with computers, software applications, databases, and automated systems to accomplish work. Please include how many years of experience you have and the tasks you were responsible for.

03

Describe your experience with communicating effectively with providers and/or with other members of your work group, either conveying explanations of complex information or providing technical assistance.]

04

Describe specific examples of your experience with adapting to changes in policy and procedure and/or regulations.

05

Describe your experience with supervising and leading a team. What makes someone a good supervisor?

Required Question

Agency State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone (800) 587-0430 (Statewide toll-free number)

(907) 465-4095 (Juneau and out-of-state callers)

Website http://workplace.alaska.gov/