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Health Plan Operations Coordinator

Expired Job

Banner Health Tucson , AZ 85704

Posted 3 months ago

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care.

That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better.

The future of health care starts here. If you're ready to change lives, we want to hear from you.

The Health Plan Sales Department is responsible for meeting sales targets and operational standards for all health plan products designated for sale. The Health Plans Sales Coordinator will provide support activities to both our internal and external lines of business, as well as application processing and oversight and monitoring duties.

Schedule:

Monday-Friday, 8:00AM-5:00PM

Location:
2701 E Elvira

Tucson, AZ 85756

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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About University Physicians Health Plans

The University of Arizona Health Plans (UAHP) manage a variety of health plans. Our mission is to advance health and wellness through education, research and patient care.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

Under the general direction of the Medicare Sales Manager the Sales Coordinator will serve as the coordinator and liaison in formulation and execution of projects and programs to assist the Health Plan Medicare Sales Department to foster corporate visibility, create a positive image of the organization and meet assigned sales and persistency targets. In addition the Sales Coordinator will collect, analyze and report data on current and prospective memberships.

Essential Functions

  • Supports lead generation programs that include mailings, vendor management, lead list compilation and lead scrubbing. Processes returned mail including examination to determine mailing issues- researching correct addresses and re-mailing. Schedules and organizes department specific meetings.

  • Conducts beneficiary outreach and retention activities such as mailings, surveys and scheduling in person appointments.

  • Prepares Annual training materials for all down line entities including scanning, filing and general organization of contracts and ancillary documents. Conducts department audits of sales activities such as the application process and sales events. Disseminates reports to appropriate management staff and UAHP Executive Management team.

  • Tracks and reports broker enrollment applications; enters correspondence with agents and vendors, applications and Scope of Appointment Forms. Disseminates reports to appropriate management staff and HP Executive Management team. Accesses AHCCCS and CMS databases to confirm applicants eligibility to enroll.

  • Updates Policies/Procedures to remain in line with industry and CMS guidelines and maintains a strong working knowledge of department policies, health plan product benefit structure, CMS, Arizona administrative code, AHCCCS and related statutes.

  • Maintains inventory management of Sales materials including ordering, tracking, invoice preparation and organization of sales kits, promo items and other marketing collateral.

  • Tracks and analyzes project and outreach results/refer issues to appropriate HP staff.

  • Acts as liaison between the Sales Department and other UAHP departments as well as external brokerage partners. Collaborates as a team member through cooperation, willingness, flexibility and open, direct communication.

Minimum Qualifications

Knowledge, skills and abilities as normally obtained through the completion of a bachelors degree or in Marketing, Business Administration, Healthcare Administration or other related field

Excellent oral communication and English composition skills, as well as the ability to successfully work in fast paced, deadline-oriented environment; a strong attention to detail; the ability to make independent decisions and affect desired outcomes with minimum supervision.

The ability to prioritize, organize and complete several projects concurrently; ability to track data and prepare reports; ability to work with computer software, and data analysis. Excellent interpersonal skills and the ability to establish and maintain rapport and working relationships with all levels of employees and external brokerage partners.

Preferred Qualifications

Two years of experience in a managed care environment, or 4 years of experience in either healthcare management or project management or a related position or field are preferred. Two years of experience in program and/or project management are preferred.Bilingual (English/Spanish) skills are preferred; Sales/Marketing background is preferred.

Additional related education and/or experience preferred.



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Health Plan Operations Coordinator

Expired Job

Banner Health