Health Plan Marketing Account Executive

Sonora Quest Laboratories Phoenix , AZ 85003

Posted 4 months ago

Who We Are

We are one of the Most Admired Companies in Arizona and have received that honor for the past six years, most recently in 2018. We also happen to be the nation's largest integrated laboratory system with approximately 3,100 employees serving more than 23,000 patients every day throughout Arizona.

Laboratory results impact 75% of the medical diagnostic process. As we proactively take the challenge to improve the quality of healthcare in Arizona, our Sales/Marketing and Health Plan team is actively looking for ways to improve cost and operational performance to benefit our customers.

Core Functions:
1.Daily administration of local HPPM (Health Plan and Payer Market) contacts. Builds relationships at local Health Plan organization with mid to senior level staff.
2.Develops proposals which meet the needs of the Health Plan, link to the achievement of Sonora Quest business goals, and ensure compliance with company policy and government regulations.
3.Negotiates new contracts with HPPM.
4.Reviews and maximizes existing contracts. Partners with Finance to increase current contract status; renegotiate contracts to ensure equitable balance between business profitability and customer satisfaction.
5.Validates contract set-up to ensure contracts are properly implemented. Monitors and ensures customer satisfaction with on-going service provided. Builds internal and external communication networks; schedules meetings with Management and Health Plan.
6.Interfaces with Finance/billing management and Health Plan to address billing/claims trends to ensure timely and accurate payment; Interfaces with Sales team on field visits to assist with Health Plan concerns and compliance.

Who you are:

  • You are Passionate about meaningful and transformational change!

  • You are a Builder and a self-starter. You possess Grit to fervently build partnerships with Health Plans.

  • You believe talking to live people in solving business challenges is far more effective than email.

  • You look at tangible real world business concepts like data capture, data structures, algorithms and optimization.

  • You place higher value on relationships than being right you love people and it shows.

  • You excel at problem solving, and flexing to the needs of the Health Plans.

  • You are not afraid to experiment and fail and you favor speed and action.

  • You present your case in a way that respects people and warrants action.

Who you are not:

  • Dislike working without set processes. Start-up environment is not your thing.

  • Would rather spend majority of time at your desk working and collaborating through email, messaging tools and minimal phone calls.

  • You believe a fully vetted, thorough and established project plan must be completed before any work can begin. You are put-off by the idea of learning as you go and are not comfortable with failure.

  • Overwhelmed by a fast-paced environment and uncomfortable with accountability.

  • You are a "best practice" thinker that would rather copy/paste big company practices simply because they had worked at other places, even without knowing the underlying factors that made them effective.

  • Unwilling to change and learn.

Must Haves:

  • BA/BS in business, marketing or related discipline, or equivalent experience.

  • At least 5 years' experience in business development and/or sales/marketing.

  • Proven selling skills particularly with large accounts, preferably in the Health Plan Payer market.

  • Outstanding negotiation skills- ability to drive for win-win solutions.

  • Excellent communication and collaboration ability.

  • Requires valid Arizona driver's license.

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Health Plan Marketing Account Executive

Sonora Quest Laboratories