Job Title: HealthMarket Clerk FLSA: Non-Exempt
Department: Health Revision Date: 05/2015
Provides prompt, efficient and friendly customer service. Handles health items and food in a safe manner and ensures the work area is always clean and neat. Reviews the status and appearance of the merchandise for freshness.
Accountable and Reports to: Store Director, Managers GM, Perishables, and Store Operations, Assistant Managers, Health Market Manager, Assistant Manager
Positions that Report to you: None
Primary Duties and Responsibilities:
1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
3.Makes an effort to learn customers' names and to address them by name whenever possible.
4.Assists customers by:
Secondary Duties and Responsibilities:
1.Orders product and supplies as necessary.
2.Prices products for customers as necessary.
3.Delivers orders as needed.
4.Assists in other areas of store as needed.
5.Performs other job-related duties and special projects as required.
Education and Experience:
High school diploma or equivalent preferred; Six months previous related work experience.
Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics:
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.
Equipment Used to Perform Job:
Knives, wrapping machine, cash register, pallet jack, garbage disposal, trash compactor, cardboard compactor, and calculator
Deals with customers and general public on a daily basis.