Health Market Clerk

Hy-Vee Shakopee , MN 55379

Posted 2 months ago

Job Title: HealthMarket Clerk FLSA: Non-Exempt

Department: Health Revision Date: 05/2015

General Function:

Provides prompt, efficient and friendly customer service. Handles health items and food in a safe manner and ensures the work area is always clean and neat. Reviews the status and appearance of the merchandise for freshness.

Reporting Relations:

Accountable and Reports to: Store Director, Managers GM, Perishables, and Store Operations, Assistant Managers, Health Market Manager, Assistant Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

3.Makes an effort to learn customers' names and to address them by name whenever possible.

4.Assists customers by:

  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience

5.Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

6.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

7.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

8.Reviews the status and appearance of the merchandise for freshness.

9.Ensures an adequate product supply is ready and on hand and develops or follows a production list.



  1. For the purposes of homeopathic and natural wellness products, employee will assist customers by accessing/obtaining information and pointing to the product, however will not provide instruction on the product or its use.

  2. Anticipates product needs for the department on a daily basis.

  3. Checks in product, puts product away, and may review invoices.

  4. Reviews the status and appearance of the food for freshness and replenishes and rotates product.

  5. Removes trash in a timely manner.

  6. Replenishes product as necessary.

  7. Assists in educating customers by offering suggestions and answering questions, etc.

  8. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  9. Adheres to company policies and individual store guidelines.

  10. Reports to work when scheduled and on time.


Secondary Duties and Responsibilities:

1.Orders product and supplies as necessary.

2.Prices products for customers as necessary.

3.Delivers orders as needed.

4.Assists in other areas of store as needed.

5.Performs other job-related duties and special projects as required.

Education and Experience:

High school diploma or equivalent preferred; Six months previous related work experience.

Physical Requirements:

  • Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.

  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

  • Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

  • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

  • Ability to do simple addition and subtraction; copying figures, counting and recording.

  • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Working Conditions:

This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.

Equipment Used to Perform Job:

Knives, wrapping machine, cash register, pallet jack, garbage disposal, trash compactor, cardboard compactor, and calculator

Contacts:

Deals with customers and general public on a daily basis.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Director Strategic Vertical Market

Shutterfly, Inc.

Posted 2 months ago

VIEW JOBS 10/13/2020 12:00:00 AM 2021-01-11T00:00 At Shutterfly, we're all about people - bringing them together, making them feel welcome, and connecting them to experiences. We make our customers' memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life's joy. Shutterfly Business Solutions enables other large companies to connect with their customers by delivering enterprise level printing solutions. Our technology and manufacturing capabilities enable efficient and effective customer engagement through personalized communications. Requirements: * Minimum of five years of successful sales & management experience in the area of the vertical market (Book, Direct Mail, Regulatory Services, Healthcare) required * Demonstrated experience selling and managing National Vertical Accounts * Strong understanding of customer and market dynamics and requirements * Willingness to travel and work in a global team of professionals * Demonstrate experience developing net new clients and closing new business * Proven leadership and ability to drive sales and management teams within strategic vertical * Experience selling technology solutions that enable end to end client communications solutions * Experience managing P&L a plus Responsibilities: * Responsible for business development, account management and team management within the Vertical Market. * Leads within a matrix environment with SBS Senior Leadership and the Operations leadership team providing direction and support towards the achievement of maximum profitability and growth in line with company vision and values specifically within the Strategic Vertical Markets. * Establishes sales plans and strategies to expand the vertical market, develop and grow customers in the defined market. * Develops individual account business plans and sales strategy that ensures attainment of company growth goals and profitability within the strategic vertical. * Working closely with leadership team, help develop transitional and integration plan for strategic business into SBS organization including technology, process and organization including strategic business development and strategic operational support and alignment. * Work closely with functional Shutterfly Operations leadership on the business development and operational alignment of the strategic vertical business. * Assist in the recruitment of Sales Executives (SEs) based on criteria agreed upon by senior management providing support and subject matter expertise to the team. * Responsible for creating, monitoring and revising lead generation plans to ensure a substantive sales opportunity pipeline within specific accounts. * Finds new and creative ways of engaging with customers. * Responsible for capturing the attention of potential customers and presenting new solutions and services that the SBS has to offer. * Responsible for the performance and development of assigned accounts utilizing the entire Shutterfly team. * Prepares action plans for National Accounts. * Ensures that customers are informed of new product/service introductions and prices. * Initiates and coordinates development of action plans to penetrate new National accounts in the designated markets. * Provides feedback to senior management regarding performance. * Managerial responsibilities include but are not limited to: mentoring, coaching and developing colleagues; planning, assigning and directing work; performance management; project budget working through leadership supporting mutually agreed upon goals within this strategic vertical. * Works with team to provide competitive pricing on proposals and strives to maintain maximum profit margin while helping educate Shutterfly teams on the uniqueness of this space. * Preparation of proposals, presentations and RFP responses within the Strategic Vertical. * Provides leadership, support and assistance within with all M&A activity within the strategic vertical. * Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. * Performs other duties and responsibilities as requested or required. Skills Job Skills Requirements: * Strong leadership qualities * Highly energetic and results-oriented, strong team player and communicator with an ability to work under pressure in a matrix structure. * Conversant with products/systems and solutions of Shutterfly Business Solutions relevant to the strategic vertical markets and their value propositions. * Strong verbal/written communication and outstanding presentation skills required. * Demonstrated ability to influence others. * Ability to work independently as well as coach/manage team within a matrix structure. * Strong analytical skills necessary to resolve problems and look for solutions. * Strong financial analytical skills. * Strong ability to facilitate a collaborative working environment for customers and team members. * Driven, self-motivated and results oriented. * Strong and demonstrated background in selling solutions specifically within the strategic vertical to include technology solutions that enable end to end communications management, resulting in print fulfillment and/or electronic delivery mediums. * Desired Education - Bachelors and or equivalent industry experience. * Desired Experience - 10 Years plus industry/vertical experience. Shutterfly, Inc. Shakopee MN

Health Market Clerk

Hy-Vee