Providence is calling a Health Intelligence Product Manager/Product Owner
We are seeking a Health Intelligence Product Manager/Product Owner
In this position you will have the following responsibilities:
Own the product functional requirements document (PRD) through defining business cases, use cases, and product features
Breakdown of product roadmap into milestones and keep track of deadlines and development progress
Define, create, lead and present solution demos, usability testing pilots and validation studies
Design information architecture and flow; Create research proposals for new initiatives
Develop new metrics and leverage existing metrics and reports for measuring product success
Analyze user metrics and conduct A/B tests on product variants to drive product design
Track and optimize key metrics including cost per acquisition, customer lifetime value, etc.
Be the customer advocate and articulate their needs to internal stakeholders; Lead customer discovery (customer surveys, net promoter score, etc.) and analyze customer service tickets to improve user flow
Required qualifications for this position include:
Bachelor's Degree in Computer Science, Engineering or Science.
3 years Software Product Management and Delivery (from Concept to Launch)
Superior written and oral communications
Understand pain points, Articulate opportunity, collaborate across disciplinary teams to design the right strategic solutions, win business, execute projects, manage internal relationships to best serve the client.
Working knowledge of project management, using Jira and related products.
Preferred qualifications for this position include:
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence Health & Services