Health Information Representative

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Health Information Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Answer phones, kindly talk patients through the steps and answer their questions and concerns.

• Organize and prioritize requests for medical records, and route medical records appropriately based on patient's time of exam.

• Copy electronic medical records and images onto CDs.

• Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records.

• May occasionally drive to nearby centers and/or medical offices to deliver or retrieve medical films/CD's.

• May cross-train and help in other departments as needed.

• Participate in various projects and/or meetings, and complete other tasks as assigned by management.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.

• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.

• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Dependability and professionalism with at least 6+ months of medical/radiology office work experience (or completed medical office training education/program)

• Computer skills

• High School Diploma

• Medical terminology knowledge.

• The ability to multi-task, excellent customer service skills, great communication skills, clean driving record (No SR-22, DUI or suspended license within the last 7 years), and the ability to lift up to 30 pounds are also a must!