Health Information Coordinator

Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full-Time Health Information Coordinator to join our team in Orlando, FL.

Essential Functions:

• Acts as a liaison between patients, providers, office staff, client and outside facilities regarding medical records, disability insurance, and patient paperwork.

• Prepares, distributes, tracks, and processes all clinical forms and ensures timely completion and regulatory compliance.

• Maintains detailed and up to date logs of all paperwork and records handled by the HIM Department and audits logs regularly to ensure timely turn around.

• Answers questions regarding Medical Leave of Absence, Work Restrictions, Disability, FMLA and other patient forms.

• Maintains up to date understanding of Federal, State and Client guidelines regarding HIPAA, Medical Leave of Absence, Work Restriction, Disability, FMLA and other patient forms.

• Trains Providers and staff on navigating appropriate use of above related items.

• Assists patient in navigating the complexities of the leave of absence and disability process.

• Investigates and troubleshoots any problems or inquiries regarding patient forms, restrictions, or release of information by thoroughly searching patient charts for relevant documentation.

• Trains staff on the adherence of privacy policies and procedures regarding the safe use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulation.

• Reviews all records requests to ensure HIPAA compliance and determine appropriate records for release.

• Processes all incoming and outgoing medical records requests in a timely manner.

• Receives, reviews and processes all subpoena and legal requests for records.

• Manages the scheduling of legal depositions for clinic Providers.

• Assists Medical Directors in completing Mortality Reviews and Death Certificates for deceased patients.

• Utilizes vendor partner EMR systems to access, review and pull necessary primary care patient records for hospital follow up appointments.

• Reviews all incoming and outgoing medical faxes and appropriately uploads to patient chart or distributes to appropriate staff.

• Cross trained to assist with referrals and close the loop when necessary.

Job Requirements:

• High school diploma required, Associate Degree preferred
• 2+ years experience in Health Information Management

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.