Health Equity Programs Process Improvement Consultant I Or II, DOE

Cambia Health Burlington , WA 98233

Posted 2 weeks ago

Health Equity Programs Process Improvement Consultant I or II, DOE

Remote Opportunity for residents of OR, WA, ID and UT

Primary Job Purpose

The Process Improvement Consultant (Health Equity Programs) plays a key role on the Health Equity delivery team by coordinating and delivering on Cambia's health equity strategy to improve equitable health outcomes for our members. This role is responsible for supporting health equity initiatives and projects through advanced project management, process improvement and change management methods.

Responsible for delivering on competitive goals and objectives.

Cambia is serious about advancing health equity for our health plan members. The Health Equity team is looking for an individual who is passionate about using data and strong project management & process improvement skills to execute and deliver on goals.

Minimum Requirements

  • Experience developing project plans and facilitating cross-functional work groups and efforts to ensure projective objectives are achieved.

  • Basic understanding of the role health equity, social determinants of health and culturally responsive care play on individual or population health care journeys

  • Experience in supporting new program development and infrastructure.

  • Strong interpersonal and communication skills (both oral and written) with a customer service orientation.

  • Functional competencies include Project Management, Process Improvement, Change Management, Planning and Organizational Skills, and Presentation to all levels of management.

  • Demonstrated experience working with business sponsors and partners to identify and implement solutions.

  • Proven ability to motivate teams to achieve defined deliverables and be able to work effectively with clients.

General Functions and Outcomes

  • Works closely with health equity program leaders and stakeholders to ensure program goals are achieved.

  • Manage a portfolio of initiatives and projects. Prepares and presents project plans and status reports to organizational leadership, project teams and client/customer groups.

  • Responsible for initiative outcomes through effective project planning, process improvement facilitation, and stakeholder engagement and communication

  • Define, collect and analyze metrics to ensure projects are on target.

  • Proactively recommend courses of action to promote improved member experience and outcomes.

  • Stays current on health equity developments and priorities across the industry.

  • Ensures timely resolution of problems within the scope of the assignment.

  • Performs data collection, research, analysis and reporting in support of health equity programming.

  • Assists in the development of health-equity focused, culturally-specific or - responsive trainings and provide technical assistance to teams in implementing processes and evaluation techniques.

  • Prepares program communications and updates for distribution to various audiences.

Normally to be proficient in the competencies listed above:

Process Improvement Consultant I (Health Equity Programs) would have a/an bachelor's degree in healthcare related field and two years of experience in supporting healthcare improvement initiatives, data analysis, or a similar position or equivalent combination of education and experience.

Process Improvement Consultant II would have a/an Bachelor's degree in Business Administration and six years of experience in leading, developing and managing process improvement initiatives, process analysis, or a similar position or equivalent combination of education and experience.

We welcome applications from candidates who have experience with or represent communities impacted by health inequity.

Don't meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in this job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The expected hiring range for a Process Improvement Consultant I is $95,000 - $110,000 for a Process Improvement Consultant II is $110,000 - $120,000 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for these positions is 15%. The current full salary range for the Process Improvement Consultant I role is $85,000 - 140,000 for Process Improvement Consultant II, is $103,000 - $168,000.#LI-remote

Base pay is just part of the compensation package at Cambia that is supplemented with an exceptional 401(k) match, bonus opportunity and other benefits. In keeping with our Cause and vision, we offer comprehensive well-being programs and benefits, which we periodically update to stay current. Some highlights:

  • medical, dental, and vision coverage for employees and their eligible family members

  • annual employer contribution to a health savings account ($1,200 or $2,500 depending on medical coverage, prorated based on hire date)

  • paid time off varying by role and tenure in addition to 10 company holidays

  • up to a 6% company match on employee 401k contributions, with a potential discretionary contribution based on company performance (no vesting period)

  • up to 12 weeks of paid parental time off (eligible day one of employment if within first 12 months following birth or adoption)

  • one-time furniture and equipment allowance for employees working from home

  • up to $225 in Amazon gift cards for participating in various well-being activities. for a complete list see our External Total Rewards page.

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.


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