Health Center Relations Specialist - Medical Front Desk - Tucson, AZ

OverviewTerros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our Tucson, AZ location. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one - year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you!The position performs a variety of duties which include, but are not limited to, greeting individuals , appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.Recently awarded among Arizona's Most Admired Companies in 2023ResponsibilitiesTerros Health is hiring a Full-Time Health Center Relations Specialist for our Tucson location in ArizonaThis is NOT an MA positionFull Time, EmploymentMonday- Friday, Mid-Day, and Early Evening hoursShift hours are 10:00-6:30 or 10:30-7:00.Starting at $17/hrScheduling Patient AppointmentsGreeting Community MembersServe as a Resource for InformationFront Office Assistant Duties Include:* Scheduling patient appointments for our Clinicians * Establish the payer/insurance eligibility for patients upon arrival * Answer incoming phone calls * Perform patient intake interviews * Records Management Information System data and provides required reports * Function as a receptionistTerros Health offers an excellent benefit package including, but not limited to: * Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being- 401(k) with a company match, interest free medical line of credit, financial education, planning, and support* 4 Weeks of paid time off in the first year * Wellness program * Child Care Support Program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Employee perks and discounts * Gym memberships * Tuition at GCU and University of Phoenix * Car rentals * Bilingual pay differentialThis is a Full-Time positionQualifications*

High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred. * At least one year relevant front office customer-facing service experience in healthcare, behavioral health, dental or a medical office preferred. Experience in hospitality (i.e., meeting or conventions, hotel), or banking will also be considered. * Familiarity with health insurance eligibility and electronic health record management systems. Experience with NextGen preferred. * Intermediate level of competency in Microsoft Suite and web-based programs. * Experience in managing a wide range of administrative, support related tasks. Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment. * Excellent written and verbal communication skills. * Proven track record of delivering a high level of customer service in a healthcare setting. * Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role. * This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. * Must pass a TB Test.Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.