Quad Ravenswood , WV 26164
Posted 3 weeks ago
QuadMed is looking for a Health Center Manager to join our team at our Constellium Health Center in Ravenswood, WV. Work with a tight-knit team to provide on-site Primary Care and Occupational Healthcare to our patients at Constellium.
This position will actively manage the clinical operations the health center with a focus on prevention and wellness to coordinate the care of patients in a health and wellness center setting. The position is primarily focused on managing staff to efficiently and effectively run the daily operations and identify and proactively address the unique issues within the practice.
Schedule: 40 hours/week; no weekends or holidays!
Key Responsibilities
This position will actively manage the clinical operations of single site center with a focus on prevention and wellness to coordinate the care of patients in a health and wellness center setting. The position is primarily focused on managing staff to efficiently and effectively run the daily operations and identify and proactively address the unique issues within the practice.
KEY RESPONSIBILITIES
Health and wellness center (HWC) management. Fosters teamwork and facilitates meetings as needed. Facilitates continuous improvement systems throughout the health and wellness center
Leads all health and wellness center Physicians, Advanced Practice Providers, relevant allied health staff and Clinic Supervisor. Leader responsibilities include talent acquisition, employee development, employee relations issues, scheduling, training, on-boarding, staff communication, and performance management
Works closely with Operations Manager, other internal departments and HWC staff to deliver quality patient care aligned to the client service contract
Communicates and ensures HWC is operating using current standardized workflows, SOPs, policies and best practices
Monitors health and wellness center environment. Works with other departments to quickly resolve more involved, complex or systemic HWC issues; escalates appropriately and presents solutions to the Client Operations Manager
Compiles input and administers staff performance appraisals for direct reports. Partners with Medical Directors and others as appropriate during performance appraisal process
Completes more complex or involved incident investigations. Carries out mitigating measures and inform other departments as needed
Manages metrics, the facility, and labor checklist completion
Understands and complies with all regulatory, procedural, and licensing requirements
Oversees AAAHC HWC compliance. Actively participates in all audits and AAAHC surveys and preparation
Serves on internal committees and special initiatives as needed
Maintains EHR Super User status; provide Super User support to HWC team and others as needed.
Travel may be required
Works in the clinic as needed. If clinical by training and education, performs all other responsibilities as described within respective job descriptions, consistent with licensure. If there is no clinical education and training, perform daily front office and receptionist functions, as needed (e.g., registration, scheduling, etc.)
Guides the direction of the Clinical Quality Improvement studies to meet the needs of clinic operations and drive patient health and wellness
Maintains inventory and monitors ordering of supplies aligning to budget
Forecasts annual visit volume and staffing needs
Clinical responsibilities: Fulfills essential functions and meets all job requirements as laid out in the applicable job description, based upon clinical credentials held by incumbent.
JOB REQUIREMENTS
Education:
Graduate from an accredited medical assistant program with AAMA certification; or associate degree in nursing or closely related field
Bachelor's degree in business, healthcare administration, nursing or closely related field preferred.
Experience:
At least three (3) years of clinical experience and three (3) years of leadership experience (with direct reports) in healthcare setting
Familiarity with practice management software and electronic medical records strongly preferred.
Certificates, Licenses, Registrations:
Current CPR (BLS) certification or must be obtained within 60 days of hire
Current and valid license in the state of the position or compact state license for those with a nursing degree
Knowledge, Skills & Abilities:
Strong sense of common purpose aligning with mission and vision, across all work groups
Strategic thinking and execution-identify key relationships initiating and improving to attain area and organizational goals
Act as a trusted advisor and inspires confidence to support the objectives of QuadMed and client success
Demonstrates reliability, maintains confidentiality
Excellent oral and written communication skills along with the ability to listen, understand and influence
Champion organizational innovation and improve innovation capabilities across the team
Support the primary care physician model and have an overall knowledge of clinical services
Respond effectively and meet time deadlines and perform effectively and decisively under pressure
Must have a proven track record of being self-motivated and successfully managing multiple projects within deadlines
Strong computer skills including experience with MS Word, Excel and Power Point
Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
PHYSICAL DEMANDS
Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance
Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion
Working Conditions: Ordinary office, health center working conditions
Hazards: Negligible. Little or no exposure to hazards
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