Health And Social Services Manager - Wood, Camp And Gregg Counties, TX

Unitedhealth Group Inc. Tyler , TX 75701

Posted 2 months ago

In the Health and Social Services Manager role, you will lead a team of Health and Social Services Coordinators, while overseeing day-to-day clinical operations and participating in business development activities. You will manage a program or region, including team and performance management, process improvement, and standardized execution of clinical decision processes, and implementation of new program initiatives. Complying with contractual requirements and ensuring member needs are met.

If you are located in or near Wood, Camp or Gregg County of Texas, you will have the flexibility to telecommute* as you take on some tough challenges. This position will be traveling up to 25%.

Primary Responsibilities:

  • Support clinical operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating)

  • Engage in case management and coordination of care, supporting Service Coordinator team members in the field

  • Take lead role in setting direction and participating in or developing new programs

  • Set team direction, resolve problems and provide guidance to members of the team

  • Ensures team meets established performance metrics

  • Adapt departmental plans and priorities to address business and operational challenges plans

  • Oversee staff to ensure timely completion of assessments to meet program standards

  • Implement and interpret organizational policies and procedures and review work of staff to ensure that policies and guidelines are appropriately applied

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current, unrestricted RN license in the State of Texas

  • Associate's Degree or higher

  • 5 years of RN experience in a hospital setting, acute care, direct care case management, home health care or clinical experience in acute / rehab / or long term care setting

  • 1 years of leadership skills (e.g., Review work of others, serve as an expert in their field, serve as a mentor and leader, lead functional or segment teams or projects, motivate and inspire team members)

  • Experience with MS office including Word, Excel and Outlook with proficient ability to navigate in a Windows environment

Preferred Qualifications:

  • Managed Care and/or Nursing Facility experience

  • Medicare and/or Medicaid experience

  • Case Management or Service Coordination experience

  • 3 years of leadership experience

  • Certified Case Manager (CCM)

  • Experience/exposure with discharge planning

  • Experience in utilization review, concurrent review and/or risk management

  • Telephonic/Telecommute experience

  • Experience managing a virtual team

  • Strong organizational skills and multitasking abilities

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: RN, registered nurse, telephonic, management, virtual, managed care, case management, service coordination, care coordination, case manager, care coordinator, CCM, Medicaid Waver, Medicaid, Medicare, field based, home care, complex case management, managed care, discharge planning, utilization review, concurrent review, home health, risk management, manager, management, leadership, supervisor, nursing facility, long term care, Telecommuter, Telecommuting, Telecommute, Remote, Wood, Camp, Gregg County, Tyler, TX, Texas


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Health And Social Services Manager - Wood, Camp And Gregg Counties, TX

Unitedhealth Group Inc.