Position #: 10382
Registers patients to ensure accurate and speedy health access. Provides receptionist duties as required. Schedules patients for consultation. Performs other duties as assigned. Posts charges of patient's health information.
Interviews and registers patients to obtain demographic, identifying, and other information including injury, specific test, and name for patient to gain health access.
Provides assistance to patients in need of help completing documentation.
Obtains and verifies insurance coverage and obtains authorization and required signature.
Completes appropriate documentation. Obtains and verifies account and medical record numbers for accuracy and enters information into computer registration system.
Maintains filing system in a current and accurate manner.
Greets patients and visitors in a pleasant manner and makes them feel welcome.
Takes accurate messages and directs calls appropriately and efficiently.
Transmits proper documentation such as the physical capabilities recommendation form to employers and insurance companies after each patient visit.
Informs clinical staff when emergency or urgent situations arise.
Monitors patient flow and observes activity within the waiting room and advises staff of waiting periods and backlogs.
Schedules patients for consultation and treatment appointments. Pre-registers or manually pre-registers patients as necessary.
Inputs charges, fees, and diagnosis codes into patient accounts in an accurate manner on a daily basis.
Performs a variety of administrative and secretarial tasks and related duties for department operations and functions in accordance with departmental and CH policies, practices, and procedures.
High school diploma or equivalency.
One or more years of related experience or training.
Excellent customer service and oral and written communication skills. Basic computer skills.
Continuous physical demands include: Lifting Floor to Waist 15 lbs.
Lifting Waist Level and Above 10 lbs.
Frequent physical demands include:
Sitting , Keyboard use/repetitive motion , Talk or Hear Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing