Stock Yards Bank & Trust Crestview Hills , KY 41059
Posted 2 months ago
As a Head Teller aka Service Associate III, your day will be filled with opportunities to actively supervise tellers at a branch location to ensure customer banking transactions are completed in a timely manner, sales opportunities are acted upon, and behavior is friendly and professional. Experience working as a teller combined with problem solving skills and decision making ability are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Responsibilities
Daily responsibilities include, but are not limited to, the following:
Exemplify our 212 commitment to service
Perform all duties of a Service Associate II
Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions
Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas
Perform various branch level audits of cash and cash handling equipment
Approve checks and deposits according to SYB check cashing and hold waiver policies
Balance ATM
Order and ship money to maintain proper inventory and fill coin and currency orders
Participate in the interviewing process and hiring decisions
Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews
Participate in weekly team meetings
Communicate procedural changes or update to the staff
Job Requirements
The successful candidate will have the following qualifications:
High School Diploma or GED equivalent
6 months of Teller experience
Good written and verbal communication skills
Proven decision-making ability
Proven ability to supervise and work well with others
Professional appearance and demeanor
Must be dependable
Help lead and guide Service Associates on the teller line
Benefits
401(k) with a company match of up to 6%
ESOP employer match
Medical insurance
Dental insurance
Vision insurance
Cancer / Disease insurance
Accident insurance
Flexible Spending Accounts
Health Savings Accounts
Bank paid Life / AD& D insurance
Voluntary Life / AD&D insurance
Bank paid Short-Term and Long-Term Disability insurance
Employee Stock Purchase Plan
Employee Assistance Program
Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Stock Yards Bank & Trust