Head Teller - Davie

TD Bank Group Davie , FL 33314

Posted 3 days ago

Job Requirements

  • Provides exceptional Customer service.

  • Demonstrated competency and accountability with Store operational standards.

  • Provides leadership, conflict resolution, process improvement and communication to the Teller line.

  • Coaches team members on identifying sales opportunities and referring Customers to appropriate Store Employees or internal Business Partners to achieve both store and individual sales revenue goals.

  • Manage Teller Paid Time Off (PTO) within the PTO staffing model.

  • Recruit, interview, train, orient, create conference notes and evaluate Tellers in accordance with HR guidelines.

  • Support, mentor and coach team members in their professional development.

  • Develop and manage team members by recruiting, training and recognizing them.

  • Must be eligible for employment under regulatory standards applicable to the position.

Job Description

The Head Teller provides legendary Customer Service while supervising the Teller and/ or Platform team.

Qualifications

  • 2 year degree or equivalent experience.

  • 2-3 Years of related experience.

  • Completed or enrolled in the Head Teller Achieve program preferred.

  • Maintain current HR and Retail Leadership training requirements.

  • Excellent organization, interpersonal and communication skills.

  • Sound judgment in decision making and problem solving.

  • Ability to multi-task and maintain order on Teller line.

  • Demonstrated knowledge of Outlook, Lotus Notes, Word and Excel.

  • Primarily work in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and regional meetings.

  • Ability to supervise/ lead Teller line.

Employment Type

Regular


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Davie Cashier PartTime

Whole Foods

Posted 4 days ago

VIEW JOBS 1/16/2020 12:00:00 AM 2020-04-15T00:00 Provide support as a member of the Front End team to include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and working at customer service desk on occasion. In addition, work to maintain attractive Customer Service displays and support the regional Customer Service vision. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Responsibilities * Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with excellent customer service. * Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers. * Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs. * Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP). * Maintain a safe, clean and well-organized working and shopping environment by changing tapes and ribbon as needed, sweeping floors, and completing sweep logs. * Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices. * Operate and sanitize all equipment in a safe and proper manner. * Follow established procedures to report errors in retail pricing or signage. * Support global, regional, and store programs. * Answer department telephone calls and pages quickly and with excellent phone etiquette. Knowledge, Skills, & Abilities * Excellent communication skills and willingness to work as part of a team * Ability to deliver information in a clear and respectable manner to fellow team members and customers * Ability to follow instructions and procedures * Ability to sell proactively * Ability to learn about natural and organic foods and products * Effective time management skills * Strong work ethic and integrity * Ability to work a flexible schedule including nights, weekends, and holidays as needed * Ability to work in a fast-paced environment, with a sense of urgency * Use of tools and equipment, including box cutters Desired Work Experiences * Previous Front End or Customer Service experience preferred * Customer Service Focus At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Davie FL

Head Teller - Davie

TD Bank Group