Head Start Operations Manager

Apply By:

07/07/24

Division:

Head Start Division

Management Level:

Manager

Scheduled Weekly Hours:

40

Benefit Eligibility:

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

The Head Start Operations Manager is responsible for overseeing administrative functions of the division, including oversight of facilities, and building operations, onboarding, training, and professional development, and other supportive services required for effective program operation. This position manages and maintains the inventory of IT equipment, supports the effective use of technology, and provides basic IT training and support. Responsibility for maintenance of the program's website and social media accounts and providing management for multiple quality improvement projects.

Schedule: This full-time, standard position can expect to work Monday-Friday. This position reports on-site to the Head Start Arvada location.

Compensation:

Anticipated Hiring Range: $85,000.00 - $88,500.00 USD Annual

Compensation will be determined based on education, experience, and skills.

Staff that are fluent in a language other than English may be eligible for additional compensation for the use of bi-lingual skills.

Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement and more.  For more information, click Here for our Total Rewards summary.

Essential Duties:

• Ensure high quality programming through the development and coordination of quality improvement initiatives. Plan and oversee the implementation of the program's annual Self-Assessment process to align with requirements and performance standards. Oversee the development of the program's annual Continuous Improvement Plan.

• Manage and maintain IT equipment. Ensures that all division IT equipment (computers, tablets, phones, walkie talkies) functions properly, is kept up to date, and is appropriately assigned to staff and tracked in the asset management system. Serve as the liaison between division IT and the Jefferson County Business and Information Technology Department.  Oversight and management of program communications, including the website, social media, and marketing.  Ensure equitable access to all digital information (ADA and language accessibility).

• Serves on the leadership team to support strategic planning and ensure implementation of the strategic plan, integration of program services, assist in program decision making, and support the implementation of trauma informed and culturally responsive programming. Collaborate with other members of the leadership team to identify opportunities for process and workflow improvements across the program. Works independently or as part of a team to complete special projects that enhance the overall effectiveness of division. Understands and integrates change management principles into project management initiatives, recommends improvements to processes, and manages special projects as assigned. Communicates project management initiatives and achievements with staff.

• Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Conducts performance evaluations and communicates short- and long-term goals and objectives. Submits personnel records and reports as required by the county. Assists and advises subordinates as necessary, resolves problems as non-routine situations arise, and ensures adherence to established policies, procedures, and standards. Communicates changes in policy and procedures to direct reports and implements them as directed.

• Other duties as assigned.

Qualifications:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click "apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimal Qualifications:

• Bachelor's degree,

• 3 years of work-related experience and;

• 2 years of supervisory experience.

• Or an equivalent combination of years of experience and education completed.

Preferred Knowledge, Skills, and Abilities:

• Master's degree

• Strong customer service

• Ability to articulate clearly and effectively to varying levels of customers

• Experience with Microsoft Office/Microsoft 365

• Strong time management and prioritization skills

• Previous Head Start experience

Additional Job Information:

• Please note that supplemental questions requiring a written response will serve as a writing sample.

• Offer of employment contingent on review of child abuse neglect database, fingerprint results, criminal background, sex offender registry, motor vehicle record check, and education verification.

• Must have a valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violations, nor more than one DUI, DWI, DWAI conviction in the past three years.

• Willingness to occasionally travel to assigned Head Start Sites (Arvada or Wheat Ridge).

• Current Jefferson County employees must apply through their employee profile in Workday.

How to Apply:

Applications will be accepted electronically at Jefferson County Colorado Career Opportunities.

Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal.

For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs

Questions:

• County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us

• Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org

• Sheriff Recruitment Team: 303.271.5332 or  sheriff.recruiting@co.jefferson.co.us

Education:

GED, High School Diploma

Experience:

Work Experience: Minimum three years

Supervision Experience: Minimum 2 years

Certifications:

Languages:

Category:

Administrative, Business Programs and Services