Head Start Family & Community Engagement Coordinator

City Of Oakland, CA Oakland , CA 94604

Posted 3 months ago

The Position

The City of Oakland is currently recruiting to fill a Head Start Family & Community Engagement Coordinator vacancy within the Human Services Department. The ideal candidate has knowledge of community resources, working knowledge of databases related to Human Services and supervisory experience. In addition, the ideal candidate will possess excellent interpersonal and communication skills with the ability to relate to staff, and multi-cultural and low income families, as well as with community agencies/partners.

Under direction in the Human Services Department, the Head Start Family & Community Engagement Coordinator position plans, develops, oversees and coordinates family services for the Head Start/Early Head Start program, including coordination with program managers and other coordinators to design plans for inclusion of parents in all aspects of the program; assists with the design of plans for program governance, child development and education, health and nutrition, and community advocacy; assists in the development of agreements with a variety of agencies to assure access and increased quality of services for Head Start families; participates in agency planning processes to translate planning decisions into workable implementation for recruitment and enrollment, family service plans and other activities that support quality services for families; and performs related duties as assigned.

This is a public contact position. Although no current vacancies require a specific language, the eligible list may be used to fill future vacancies that may require bilingual skills.

The eligibility list established from this recruitment may be used to fill other vacancies that occur within The City including full-time and permanent part-time positions if applicable.

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Working for the City of Oakland

Examples of Duties

Duties may include, but are not limited to, the following:

  • Develops the philosophical approach to serving families of children to be enrolled in the Head Start program. Assures each content area is an integral part of the comprehensive approach.

  • Plans and organizes the family services content for Head Start and Early Head Start that describes the core responsibilities of staff in the development of family partnership processes and agreements.

  • Provides advice and guidance to all content experts in designing processes for involvement of parents in each program content area.

  • Designs the integration of services and support for families in Head Start and Early Head Start that ensures their maximum involvement in the development and education of their children.

  • Proposes the structure for community partnership agreements for all content areas for development of agreements that support and enhance services to children and families.

  • Establishes and maintains partnerships with a variety of community services agencies that provide family services to facilitate access to additional resources to address identified family needs.

  • Participates in agency self-assessment and conducts program-wide monitoring of assigned areas and procedures.

  • Collaborates with enrollment and recruitment coordinator to propose procedures for ERSEA (Enrollment, Recruitment, Selection, Eligibility, and Attendance). Identify processes to support program partners and delegate agency/agencies to ensure targeted populations are recruited and enrolled and that assigned staff are responsible to program partner needs.

  • Provides training for Head Start staff on requirements for serving families and utilizing established community partnerships.

  • Ensures data system is used to track and follow up on all assigned program areas, and support staff required to meet established time frames for service delivery and completion.

  • Designs policies and procedures for parent committees in coordination with staff designing Policy Council (PC) procedures to integrate procedures for selection of PC representatives; procedures ensure that Parent Committees have access to information about a variety of activities and resources to address parent and family needs.

  • Provides support to staff addressing crisis and trauma issues with families including the use of existing partnerships or identifying new partners to respond to family issues.

  • Assists in the preparation of the budget, recommend funds for resources that support family services.

  • Attends a variety of meetings, conferences and training sessions and use the information to recommend program quality improvements.

  • Monitors family support services for the grantee, delegate and partners.

  • Supervises, trains and evaluates Family Advocates.

Minimum Requirements for Application

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education:

A Bachelor's degree from an accredited college or university in social work, psychology, human development or closely related field.

Experience:

Two years of progressively responsible work experience in social service, public health, or educational programs.

LICENSE OR CERTIFICATE / OTHER REQUIREMENTS:

Successful incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.

Depending on nature of assignment candidates who receive offers of employment will be required to submit fingerprints, undergo a criminal record clearance, and have a physical examination including a TB (tuberculosis) screening.

KNOWLEDGE AND ABILITIES

Knowledge of:

  • Standard policies and procedures for services to families and social service agencies in the community; state and federal regulations, social service programs, and child care licensing.

  • Principles of personnel management including supervision, training, evaluation and monitoring of staff performance.

  • Methods of recruitment; interviewing and evaluation techniques, standard records management; technical report writing and report generation.

  • Basic principles of program planning and implementation.

  • Public outreach strategies and community relations.

  • Data entry, aggregation and analysis.

Ability to:

  • Work with diverse populations including special needs families.

  • Design and implement service plans.

  • Communicate effectively orally and in writing.

  • Follow and adhere to Head Start Performance Standards.

  • Work collaboratively with peers, subordinates and supervisors.

  • Write reports of a technical or evaluative nature.

  • Establish and maintain effective work relationships with those contacted in the performance of required duties.

Supplemental Information

The Selection Process

Stage I: The first stage in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications (weighted pass/fail). Applications submitted without all required materials will not be given further consideration.

Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires. Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement. The evaluation of supplemental questions may be weighted 100% of an applicant score (before residency and/or veteran points) and may determine rank on the eligible list. If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III.

Stage III: The third stage may consist of an oral examination that may be preceded by a brief written exercise (weighted 100%) and that will test the knowledge, skills and abilities listed in the qualifications section.

The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration.

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also work stations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Work stations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).

Our on-line application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.

Date of Examination:

Tentatively Scheduled for Early August 2019.

The City of Oakland is an EEO/ADA Employer.


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Head Start Family & Community Engagement Coordinator

City Of Oakland, CA