Head, Sales Engineering, Telecommunications, Media/Entertainment, Google Cloud

Google Inc. Reston , VA 20190

Posted 3 months ago

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google's global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of our important business relationships.

As Head of Customer Engineering for the Media and Entertainment vertical, you will serve as an executive leading a team to engage with sales prospects, named accounts and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google's Cloud technologies and address/overcome technical objections that arise. You'll lead efforts to drive solution innovation, working across the organization to identify the right assets and tools to drive customer adoption. This is an opportunity to lead the charge around consumer engagement, media distribution, services and analytics while working with some of the biggest customers in the media, news, gaming and VFX industries.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what's next for their business all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers and developers see the benefits of our technology come to life.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 15 years of experience in quota-carrying software sales and strategic account management at an enterprise B2B software company.

  • Experience in leading and managing teams and business needs.

  • Experience in telecommunications and media and entertainment industries.

Preferred qualifications:

  • Experience in broadcasting and distribution, streaming media services, CDN or large-scale integrated media companies.

  • Experience working with web/internet related technologies, architecture across SaaS, PaaS, IaaS and cloud productivity suites.

  • Knowledge of U.S. and international media regulations, net neutrality, intelligent content, working with production studios and/or telecommunications companies, content/media marketing, segmented consumer and engagement.

  • Knowledge of solution architecture within web and mobile environments.

  • Ability to understand an account's existing software estate, its existing use of Google Cloud products and to identify expansion opportunities within the account.

  • Ability to engage and influence technical and non-technical audiences.

  • Meet with customers and participate in agreements and accounts. Prepare and deliver product messaging to highlight the Google Cloud value proposition specific to the vertical and/or customer.

  • Be responsible for technical aspects of solutions, including solution briefings, proof of concept work and coordination of supporting technical resources. Make solutions-based recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to implement a solution.

  • Lead detailed strategy in generating industry-specific business growth opportunities for Google Cloud. Manage opportunities through the entire cycle simultaneously, working with cross-functional teams. Serve as the primary customer vertical contact for adoption-related activities.

  • Bring forward ideas to clients and Google Cloud with mutual gain through potential of go-to-market partnerships with Google Cloud.

  • Hire, coach and drive a high performing team to deliver against goals while prioritizing an excellent customer experience.

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