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Head Of WW Commercial Operations

Expired Job

Bristol Myers Squibb Princeton , NJ 08544

Posted 2 months ago


WW Operations is responsible for the strategy and execution of commercial capabilities to ensure success of markets meeting goals. This role manages a team of executives who provide leadership and direction to local employees in all markets (~400 employees)

Responsibilities include


World wide digital execution for all brands

Multichannel strategy, roadmap, campaign and execution

Contact Center

Print, Films/Video and Media WW

Patient Relationship Management and Universal Patient Language

Field Force Capabilities

Customer Experience WW capability

WW Account Management

WW Training - brand and management training

Field Operations in US

HCP meeting and Congresses

Execution of all customer transactions world wide

Congress management

Patient Support Program Management

Strategy and Operations

WW budget management

WW Marketing Excellence

Marketing development program

Marketing Excellence

Responsible for overseeing Marketing Excellence and other commercial capabilities in development

Required knowledge and capabilities

Deep understanding of one or more key areas of responsibility

Minimum of 10 years' experience in various areas of Commercial Operations

Demonstrated experience leading and managing teams

Knowledge of Commercialization Process

Demonstration of all Core BMS Behaviors


Undergraduate degree required, MBA and/or post graduate degree preferred

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Head Of WW Commercial Operations

Expired Job

Bristol Myers Squibb