Head Of Workplace

Wish.Com San Francisco , CA 94118

Posted 2 months ago

The Head of Workplace will oversee the procurement, build-out, and daily operations of our global offices while reporting into the Head of People. You will be our go-to lead for workplace-related needs, including building and supporting the office management teams, running construction projects and managing facilities for our San Francisco, San Jose and Toronto offices.

Proven project management experience and a track record for delivering high-quality results in corporate technology environments is required.

What You'll Do:

  • Ensure employee happiness by providing 5-star customer service for our California and Canada office's with 400+ employees and growing

  • Support the Workplace Team in the implementation of short and long-term projects

  • Flexible hours to meet the high demands of a growing workforce (on-call evenings and weekends required)

  • Oversee all vendors as it pertains to office builds and renovations (site selection process, drive lease review and negotiations, oversee architect design process, GC selection and bid review, manage CPM and construction budget, own and manage FF&E scope and budget)

  • Project lead for information technology and physical security on construction projects

  • Manage facilities maintenance including electrical, plumbing, carpentry, utilities, and HVAC ensuring contractual requirements are met to maintain equipment Wish is responsible for per lease agreement

  • Act as primary liaison between Wish and property management (e.g., repairs, building code compliance, lease interpretation/conversations.)

  • Space planning and move management

  • Develop and implement processes and procedures that are mindful of the budget and impact on culture as well as sustainability.

  • Collaborates with colleagues on projects (HR, IT, Security, Legal and Finance) to create a strategic and thoughtful approach on all matters related to workplace.

  • Act as the central point of contact for all equipment, systems and infrastructure. Meets contractual requirements

  • Maintain budgeting with internal and external stakeholders

Who You Are:

  • Bachelor's degree

  • 7+ years of facilities experience

  • 5+ years of office/people management experience

  • Solid knowledge of property and facility management, leases / contract review and construction terms and practices

  • Able to lift 20lbs and operate a hand truck

  • Possess strong knowledge of IT infrastructure

  • Strong project management skills with a high level of initiative and judgment

  • Solutions oriented

  • Highly adaptable and comfortable with change

  • Friendly, positive, and excellent communicator who is able to work effectively across the organization and enjoys creating memorable experiences for our team, visitors, and candidates

Bonus Points:

Commercial Real estate experience in lease review and negotiations

Commercial construction background

Why Wish:

Wish is transforming the way the world shops by offering a convenient and personalized mobile shopping experience. Our mission is to offer an unlimited selection of affordable quality goods to be accessible for everyone on a global scale. We bring together world-class technical talent with a passion for connecting relevant products to relevant people.

Learn more about us:

Intro to Wish

Our CEO discusses Wish


Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please contact us at hrteam@wish.com. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hospitality & Workplace Services Representative (San Francisco) 2 Openings

Ernst & Young LLP

Posted Yesterday

VIEW JOBS 11/20/2018 12:00:00 AM 2019-02-18T00:00 Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management. Join our Enterprise Support Services (ESS) team and you will provide comprehensive, quality administrative and support services for all of our EY member firms. Our ESS professionals span a wide range of vital roles, from administrative support to facilities management, creative design, tax return processing, file management and emergency preparedness. With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That's how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Job Summary: As Hospitality & Workplace Services (H&WS) Representative, you'll be an integral part of the H&WS Team, and a pivotal force in managing its activities. You'll carry out various duties within office services, including setting up and supporting hospitality and meeting services. In addition, you'll prepare supplies for in-office hoteling clients, and maintain office equipment maintenance by completing documented set-up, maintenance and repair routines. Key Responsibilities: * Manage various H&WS functions at EY sites, providing consistent, quality, and cost-effective services. Apply leading knowledge to protect the firm's assets and image, by maintaining a safe, functional and productive work environment * Perform specialized tasks as required (e.g., helping H&WS, box moves, external messenger services, record keeping, binding, faxing, photocopying, ordering business cards, books and periodicals) * Receive and track H&WS work order requests and dispatch work orders to maintenance staff * Understand and operate local office equipment, including audio and visual equipment * Set-up and prepare in-office hoteling work and meeting spaces that require audio and visual equipment, food and beverages for meetings. * Coordinate video teleconferences by reserving the equipment, space needed, confirming peripheral equipment is compatible with all sites, and is operational prior to meeting start time * Help with other facilities and hospitality functions as necessary, to include lifting * Recommend ways to improve processes and better manage expenses * May coordinate activities of office, hospitality, meeting and hoteling staff To qualify, candidates must have: * Strong communication and customer service skills * Ability to manage multiple tasks in a fast-paced environment * In-depth knowledge of systems, tools and procedures related to office maintenance, hospitality, meeting and in-office hoteling services * Ability to learn and use EY Reserve and EY Workplace system tools * Knowledge of Microsoft Office * A minimum of 1-3 years related experience * High School diploma, or equivalent experience Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. Ernst & Young LLP San Francisco CA

Head Of Workplace