Head Of Search Ads 360, Google Customer Solutions

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 11 years of experience developing relationships with customers, working with digital media or digital marketing/advertising solutions.

• 5 years of experience leading, mentoring, and developing teams.

• Experience with coaching advertisers on online advertising or shopping platforms.

• Ability to travel up to 20% of the time.

Preferred qualifications:

• MBA or Master's degree.

• Experience in owning sales team operations and sales leadership (e.g., portfolio management, team building, KPI measurement, execution).

• Experience with Google Ads or Search Ads 360, and working with third-party ad serving tools.

• Experience working with media agencies, ad tech companies, and large media buying/trading companies, with the ability to develop and deliver business strategies and relationships sustainable in the short and long-term.

• Ability to develop actionable insights to capture opportunities.

• Excellent problem-solving skills with the ability to assess performance.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Head of Search Ads 360, you will lead and coach a team of high-performing SA360 Specialists who work with Google Ads Sales teams and gTech partners to implement leading search marketing technology and best practices.

In this role, you will lead, coach and support the team closely to maximize media business growth on SA360 to identify new opportunities and grow businesses, assisting in the acquisition, growth and maturity against specific growth and product adoption metrics. You will drive media activation and optimization efforts for advertisers and agencies. You will deliver a SA360 user experience by providing our clients and agencies with valuable insights and recommendations. You will be a customer and results-focused, and recognize when solutions need to scale.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $156,000-$234,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Act as an expert on programmatic, data driven advertising within agency and advertiser environments, and build skills in areas (e.g., relationship-building, opportunity identification and solution business).

• Deliver business growth, engagement, and client satisfaction for a portfolio of GCS-managed customers in an assigned market. Manage executive-level relations through key meetings, business reviews, and speaking engagements.

• Establish clear program key performing indicators/objective key results and own outcomes for the Search Ads 360 (SA360) program, translating market or customer needs into business activations and product strategies to drive execution.

• Lead, coach and develop the team, providing development, guidance, feedback and motivation to ensure sustainable client growth, agency satisfaction and enhanced portfolio health.

• Influence across team and cross-organizational teams to align on objectives, resource allocation, and direction, driving decisions that maximize strategic benefit to Google and customers.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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