Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology skills development platform organizations and individuals in 150+ countries count on to innovate faster and create progress for the world.
We're committed to a values-driven culture here at Pluralsight and our mission inspires everything we do: We are committed to democratizing technology skills. This is our North Star it's the why and how behind all of our decisions. Since our founding, we've chosen to grow in a way that will make our mission a reality. We are a rapidly growing public company trading on the NASDAQ (Symbol: PS). We are looking for people who are passionate about making a serious impact on technology -- and the world. We invite you to help us create the future while doing the best work of your life.
As the Head of Revenue Strategy and Operations, you will partner with our Chief Revenue Officer (CRO) and Chief Marketing Officer (CMO) to create a clear, compelling go-to-market strategy and build the operations teams to support that strategy. You will report to the SVP of Strategy and Business Operations (SBO) and partner closely with the CRO, CMO and their leadership teams; teams that create demand for our platform, build our brand, attract and on-board new customers, and retain our existing customers in ways that support our high growth trajectory. The Head of Revenue Strategy and Operations will also partner with our Chief Financial Officer (CFO) to create a billings forecast that can be used with key stakeholders, and a commission plan that fits within our operating plan.
You will take our vision for 2022 and partner to create a GTM strategy and operational roadmap for how we make the vision a reality. You will own the operational engine, helping us anticipate needs, use data for decision making, and streamline processes and create efficiencies. Not only will your work create incredible business performance, it will also create cohesion and continuity in all the touchpoints that impact the customer buying experience. Your work will span direct problem solving and leading a stellar team. As we look towards our next chapter, you will be at the forefront of growth as we scale our company from one stage to the next.
What you'll own:
Alongside the CRO, CMO and SVP of SBO, develop our GTM strategy that will deliver our billings growth and operating margin targets
Create operational cohesion and strong execution by knitting together the different functions of our GTM team
Develop a data-driven, probability weighted billings forecast for the business; drive continual improvement in our billings forecasting, pipeline management, segmentation, quota, territory setting, demand generation, and pipeline forecasting processes
Lead the team in getting ahead of critical strategic and operational initiatives on our road map. Specifically will lead teams responsible for operations across sales, customer success, marketing, and professional services
Create a new standard for operational excellence within GTM operations. Establish new processes and refine current ones - process improvement activities for all functions, consider risks and opportunities, recommend and lead changes
Design our GTM strategy to support decision making. Own our data sets, dashboards, KPIs, and ultimately our decision making framework; serve as an internal advisor to the team, coaching and providing direction on GTM strategy
Develop an excellent communication framework and partnership across the GTM teams, organizational functions and executive leaders
Guide and influence larger, cross-divisional teams outside of your direct span of control in order to achieve company strategic and operational initiatives
Push the sales, success, and marketing teams forward and drive speed to the business
Lead a high performing Revenue Strategy and Operations team
Who you are:
A seasoned and mature leader who's been leading revenue, sales and/or marketing strategy and ops for years
A strategic forward-thinker who anticipates needs. You dream up what needs to be done and work backwards to drive a team to execute it
An amazing communicator and effective influencer. People trust and follow you. People come to you with advice on how to lead through difficult, candid conversations.
A confident, visionary yet hands-on leader who sets the vision and gets in to do the work
A life-long learner who is committed to continual improvement of self and team
You marshal support from leaders and earn credibility through your expertise on process and systems
You are analytical, lead with critical reasoning and creative problem solving, and leverage data to drive influence and strategy. AND you also think about systems holistically with the customer experience at the forefront
You thrive in ambiguity and can work in a world when there isn't total clarity
You have a collaborative and flexible approach, with a bias for action
You are totally drawn to Pluralsight's mission and values
You're committed to demonstrating behaviors consistent with our company values, and agree to have your performance measured by it
You like building as much as growing and scaling existing programs
What you've done:
Have worked alongside senior executives like a CRO, Head of Sales, and CMO delivering exceptional results
Have worked for medium or large companies (likely larger than $300-500M+ in revenue), leading sales and marketing operations at scale
Loves SaaS and fast growth tech
Have examples of creating and delivering high profile strategic projects within a business
Have led high-performing teams in a fast-paced environment
Have worked in a continually changing environment where you would need to adjust strategies and realign priorities
Likely have worked for a public company
Likely have an MBA or equivalent
Working at Pluralsight
At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do everyday, we empower the people who power our world.
And we don't let fear, egos or drama distract us from our mission. We're adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.
Be Yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.