Head Of Operations

Gaggleamp Inc. Somerville , MA 02143

Posted 2 months ago

Is this you?

We are looking for a results-driven, and detail-oriented Head of Operations (Integrator) to join GaggleAMP Inc.

The right candidate will have an instinctive ability to recognize, retain, and respect the talent within the organization, and help guide employees to reach their full potential through support and mentorship while driving the corporate financial goals.

This dedicated leader will develop and maintain control of all business operations and will be an experienced and efficient leader with excellent people skills, business acumen, and an exemplary work ethic. The ideal individual will also be a strategic planner with the essential ability to specify, strategize, and define opportunities.

Responsibilities:

  • Oversee daily operations and makes adjustments as necessary, ensuring the organization is consistently rowing together in the same direction
  • Executes the business plan, achieving or exceeding established P&L objectives
  • Collaborate and stay on the same page with the CEO at all times
  • Filters and translates the CEOs ideas into functional plans for the company
  • Develops comprehensive goals for performance and growth strategies
  • Effectively resolve issues - must be comfortable with conflict, addressing issues, and solving problems in a practical and healthy manner
  • Identify areas of opportunities for capital improvements across the organization, including opportunities to improve revenue, increase margin, reduce cost, and increase profitability throughout the organization all while improving efficiency
  • Attract, retain, and develop a high-performing team
  • Lead, manage and hold direct reports accountable for achieving agreed-upon commitments
  • Leverage and adapt dashboards to align team and track accountability
  • Cultivate and manage healthy relationships with strategic partners and vendors
  • Consistently demonstrates a passion for values alignment, focus, simplicity, and clarity across the organizatio

Requirements

  • Proven results as an Integrator, Head of Operations, Finance & Administration or a similarly relevant role
  • Experience building high performing teams, including the ability to recognize and cultivate rising talent required
  • Adept at transitioning seamlessly from a strategic level vision to day-to-day tactical operations required
  • Working knowledge of data analysis and performance/operation metrics required
  • A demonstrated execution mindset and a record of success holding people accountable required
  • Understanding of and ability to create healthy organizational culture required
  • Excellent interpersonal communication skills required
  • Varied experiences and responsibilities in Operations, Finance, and Human Resources strongly preferred
  • Experience leading high-performance teams within the SaaS Industry strongly preferred
  • Experience as the Integrator role described in EOS is a major plus
  • Advanced degree, MBA or similar, preferred

Benefits

  • Medical, Dental & Vision insurance (after 30 days)
  • Matching 401K (after 6 months)
  • Company team building and fun outings
  • Join an exciting and dynamic company with a strong leadership team.
  • Grow professionally by gaining powerful experience managing relationships the evolving digital marketing space.
  • Have the opportunity to contribute and directly impact the growth of the company you work for.

GaggleAMP is almost 9 years old and has bootstrapped its way to a profitable growing business. GaggleAMP has grown the old fashioned way, through real customers and real revenue.

You will be part of a growing world-class team that is passionate about what we do, our customers and employee development.

GaggleAMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

How to Apply:

If you are qualified, please fill out the application connected to this posting and include a cover letter which tells us about your experience working with a visionary CEO as the head of operations.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Head Of Client Success

Mirakl

Posted 2 days ago

VIEW JOBS 4/23/2019 12:00:00 AM 2019-07-22T00:00 <p>The most disruptive and dominant digital players - Amazon, Alibaba, Airbnb, Uber - have one thing in common; they are marketplaces. Whether you call it the Platform Revolution, the Ecosystem Model or Marketplace, the next generation of digital commerce is happening now and disrupting traditional models. Mirakl is leading the platform revolution.</p><p><br></p><p>Forrester Research has named us one of the “20 start-ups any retail eCommerce executive should know in 2016,” and Gartner has previously identified Mirakl as a “Cool Vendor,” and in 2017 added the Marketplace Operation Applications category as an "Innovation Trigger" to the Hype Cycle for Digital Commerce. We recently announced a $70M Series C round of funding with Bain Capital Ventures to power the platform economy and grow our impact level in the markets we serve.</p><p><br></p><p>We are a fast-growing, global, cloud technology company, and the leader in Marketplace Operations Applications. We enable the world’s leading B2C and B2B companies – Urban Outfitters, Wal-Mart Mexico &amp; Central America, 1-800-Flowers, HP, Toyota and 140 more - to Offer More, Learn More and Sell More. Mirakl helps retailers, distributors, manufacturers &amp; brands to transform their digital commerce strategy to encompass the marketplace business model.</p><p><br></p><p><strong>YOUR IMPACT</strong></p><p>Are you interested in transforming traditional business models upside down? Are you looking to work in the best customer success team in the globe? Are you looking for the challenge of building something new? Of transforming the way digital commerce happens? Of having the responsibility and authority to take action? Our core values include: Getting Things Done, Satisfying &amp; Empowering Clients, Going Above &amp; Beyond, Innovating &amp; Inspiring, and Working Hard Together. With 140+ colleagues scattered across Paris, Munich, London, and Boston, Mirakl has a start-up/international culture but is backed by proven technology, prominent VC’s, and boast a global network and the resources to seize the market opportunity ($70M Series-C round of funding in 2019!). Does Mirakl sound like a place where you can thrive?</p><p><br></p><p>We are looking for a talented leader to join our Client Success team.</p><p><br></p><p>The <strong>Head of Customer Success</strong> will be responsible for developing customer relationships that promote success of launching marketplace business, retention, and loyalty. Their job is to work closely with customers to ensure they are able to succeed with their new business launch. This person will be responsible for understanding the market of retailers and B2B companies to be able to demonstrate the opportunity of launching a Marketplace to our customers so that they can grow their business.</p><p>The Head of Customer Success will also lead Customer Success Consultants, and team leads and will report to EVP customer success. </p><p><strong>Requirements</strong></p><p>They will be responsible for working through and establishing policies and procedures that optimize the customer experience with our company, gather feedback from their customers, and analyze customer data to identify the use of best practices for marketplace strategy(?). They may even help customers plan and understand the best ways to utilize our platform based on the customer’s business needs or business plans. They will need to understand the long-term GMV of our clients by providing in-depth analysis (market research/benchmarks) and working in partnership with our larger global Client Success team. In addition, this person will be responsible for presenting monthly GMV results for our clients, analyzing gaps, and ensuring that further action within the client success team is taken.</p><p><br></p><p>The Head of Customer Success should have fantastic interpersonal skills, be strong influencers, and excel in stakeholder management. They need to be highly organized and have experience leading teams. They should also be excellent communicators and have strong presentation skills.</p><p><br></p><p>The ideal candidate will possess:</p><p><br></p><ul> <li>Knowledge/experience in eCommerce (required)</li> <li>Experience managing and leading a team</li> <li>Strong communication and stakeholder management skills </li> <li>Strong analytical and presentation skills</li> <li>A deep understanding of different markets and company business models</li> <li>2+ years of experience ideally in Strategy Consulting or Finance</li> <li>Fluency in other languages than English is a plus when thinking about our international expansion!</li> </ul> Mirakl Somerville MA

Head Of Operations

Gaggleamp Inc.