Head Of Market Data Services

Societe Generale New York , NY 10007

Posted 5 days ago

Environment

The Global Technical Services organization ("GTS") provides Infrastructure Engineering, Project Management and Administration for all staff and applications worldwide. The vision within GTS is to provide leading edge cost effective technology services and support based on an infrastructure that is shared by the SG companies, requiring adherence to common standards, policies and security settings. The teams are globally aligned in order to leverage best practices, standards and procedures on a worldwide basis.

Market data systems are the heart of our information system for the trading floors, research and banking characterized by high quality service, performance, resiliency and proactive solutions.

The Market Data infrastructure team is group of dedicated personnel to the management of market data platforms for the entire America region. This team also oversees all direct access connectivity and infrastructure with external parties, such exchanges, brokers, ECNs.

The Market Data administration team are a group of dedicated personnel providing business analysis, administration and commercial management of market data services. These responsibilities include service provisioning, inventory and invoice management, cost optimization, vendor management and market data audit coordination

Presently, the functions above report to two different functions within the GTS organization. The new role of Head of Market Data services will consolidate the commercial, administrative and technology infrastructure functions under single leadership. The role will also consolidate a third function which is the client market data management function

Mission

Head of Market Data Services Americas will manage the operational, contractual and financial aspects and associated personnel associated to the provisioning lifecycle of Market Data Services. It will also manage the connectivity and infrastructure including market data trading platforms and other messaging services such as SWIFT

Market Data services include:

  • Support

  • Business Analysis

  • Platform connectivity and circuit provision

  • Infrastructure management

  • Entitlement Management

  • Vendor Negotiation & Relationship Management

  • Financial and Services Inventory Management

  • Reporting, and

  • Projects

Day-to-Day Management Responsibilities include:

Support

  • Provide support, maintenance and development of the Market Data services and technology platforms

  • Ensure monitoring and support of all systems and services that fall under market data including Direct Market Access, Thomson Reuters products, Bloomberg, EBS, all Broker and Regulatory services

  • Resolve, report, follow-up and communicate on incidents; work closely with other departments and suppliers both in the US and internationally; keep the right level of communication with users.

  • Ensure all incidents are logged and followed both internally and with the suppliers within required timelines

  • Identify and apply appropriate technical solutions or create new procedures to solve common incidents

  • Ensure any changes to systems are executed with accurate communication and in the respect of change management procedures.

  • Work with Global Market Data team to learn the global standards and compliance rules to be able to make system and/or process changes wherever necessary.

Business Analysis

  • Business analysis for clients to offer new services or more competitive services.

  • Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.

Entitlement Management

  • Manage Market Data Entitlement changes for all clients, giving a service quality that meets or exceeds client expectations.

  • Maintain an accurate real time inventory of entitlements, adhering to the global inventory standards.

  • Ensure that offshore entitlement management is conducted to the same expectation levels as local entitlement management.

  • Perform recertifications and annual audit of Market Data services and entitlements

Vendor Negotiation & Relationship Management

  • Maintain relationship with Market Data vendors, and cascade new products and strategy to internal clients.

  • Work with key vendors to host onsite 'vendor days' to showcase new products and services.

  • Collaborate with Sourcing and negotiate pricing, terms and conditions with AMER Market Data vendors to ensure the most competitive services for our clients, together with ACHA and SEGL where appropriate, along with their global counterparts.

  • Develop and maintain a close working relationship with other IT teams local and globally

Financial and Services Inventory Management

  • Maintain the Market Data and Telecommunications cost for the Americas

  • Manage the construction of the CME budget based upon Rate Cards, under the supervision of FIND.

  • Oversee invoices processing services for Market Data CMEs and Market Data related Telecom service with SG's outsourced provider.

  • Manage month end Accruals and Allocations process under the direction of FIND.

Reporting

  • Provide IT management and key business users with visibility via regular and accurate reports of the progress associated to all of the activities of the team

  • Create and distribute all Market Data and Telecom Financial reporting including monthly dashboards and end user RC manager reports

  • Manage the compliance reporting to the Exchanges as required in the contracts.

Projects

  • Manage technical projects including involvement from local and global application, infrastructure, governance, and client teams

  • Follow market data vendors' roadmaps and prepare cost/benefit analysis of alternate technical solutions if relevant.

  • Proactively propose projects and implement procedures to make savings or to improve efficiency within the team, across IT or the business as a whole.

  • Adhere to standards and security guidelines

Supervision Duties

  • Manage operational, contractual and financial teams associated to the provisioning lifecycle of Market Data Services.

Profile

Technical Skills:

  • In-depth knowledge of RMDS, EBS, Reuters Dealing, Bloomberg, Thomson Reuter's products and Broker services. Extensive experience with the domestic and global exchanges and the relevant products.

  • Knowledge and understanding of market direct access: connectivity, constraints and vendors.

  • Understanding of network fundamentals: cabling, OSPF, HSRP, BGP, etc.

  • Understanding of network architecture and design

  • Understanding of Unix/Linux systems.

  • Understanding of Windows PCs and servers

  • Finance Experience in Budget, Expense management, Client allocation, and reporting of metrics.

  • Tools - Strong knowledge of Microsoft Office and Market Data inventory tools such as MDM (Market Data Manager), FITS, etc.

Desired / Plus:

  • General experience with the products and services from the top market data providers. Contract Negotiation, Business Process (body of Knowledge)

  • Understanding of the technical delivery of a broad range of other Market Data services:

  • GENEOS (ITRS)

  • Understanding of how market data is used in investment bank and trading environments

  • Professional technical qualifications such as MCSE or equivalent Unix/Linux certification

Competencies:

  • Great motivation skills

  • Ability to work in a face-paced environment

  • Strong facilitation / meeting management skills

  • Experienced influencing and negotiation skills

  • Excellent communication and listening skills

  • Comfortable in handling conflicts toward a constructive and collaborative resolution

  • Creative and reflective thinking toward win/win solutions

  • Highly self-motivated and dependable

  • Results-oriented work ethic, strong foresight, proactive mindset

  • Very organized, team-oriented, able to manage time effectively

  • Able to adapt / customize messages to specific audiences

  • Financial aptitude (accounting and finance skills)

Education:

  • Bachelor's degree in Computer Science or Engineering or BA/BS from an accredited educational institution in a relevant discipline such as finance, engineering, MIS, etc.

Desired / Plus:

  • Master's Degree in Computer Science or Engineering or MBA in Finance & IT

Experience Needed:

  • Experience in investment banking environment

  • Significant experience in support and maintenance of market data or market access systems in a trading environment

  • Install and upgrade RMDS and desktop applications such as Cobra, DataStream, Bloomberg

  • Similar management experience within a financial institution with a global infrastructure organization.

  • 8+ years with the required technical experience as highlighted.

  • Technical Lead/Architect for system initiatives within large scale international organization

  • Conducting/participating in product evaluations and performance testing

  • Experience in low latency / high frequency trading environments is desired.

Desired / Plus:

  • Experience of taking the lead on project based activities to improve systems and services for trading or market data or market access systems

Languages: (Other than English)

  • French language is desired but not mandatory
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
US Consumer Banking Regional Head Of Data And Analytics

Citigroup Inc.

Posted 3 days ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 * Primary Location: United States,New York,New York * Education: Bachelor's Degree * Job Function: Decision Management * Schedule: Full-time * Shift: Day Job * Employee Status: Regular * Travel Time: Yes, 25 % of the Time * Job ID: 18072497 Description About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Propositionexplains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all. Position Summary Citi's US consumer business is a very large and critical part of the global consumer bank, and it is embarking on an exciting journey that is focused on a digital first, relationship oriented bank platform that anticipates customer needs and delights them. One of the unique aspects of Citi's global consumer bank model is that while we are focused in growing and retaining our client relationships in the US, we also leverage our global platforms and share in best practices with Mexico and the Asia region, where we have a significant consumer footprint. * With the recent formation of the US Consumer Banking organization an opportunity has arisen for a Regional Head of Analytics and Information Management. This position is a critical strategic role that partners with the Regional Leadership team as we transform and reshape our business, adding big data and analytical expertise to the team and turning data into a high-value competitive resource through the application of leading edge technologies and methods. * We are looking for an analytics leader for the US business spanning credit cards, depository products, lending and mortgages – ideally someone who has demonstrated experience in analytics and information management across multi-product relationships for customers and households * The candidate should be capable of setting the vision, creating key analytical frameworks, and leveraging global best practices to drive financial growth, consumer insights, cost efficiencies, consumer experience and engagement. * The candidate must demonstrably understand the data sources and analytic techniques that are used at scale by large consumer finance institutions, but also have significant experience leading and innovating in the areas of customer recognition, cross-channel servicing and marketing, digital acquisitions and attribution, and client retention through a series of appropriate business intelligence, analysis, models and strategies, implemented either internally in our decision systems, or externally at third-party providers such as the credit bureaus and database marketing companies/DSPs * The candidate must demonstrate clear understanding of the US regulatory environment in regard to data and analytics including FCRA, responsible and fair lending, privacy acts, banking regulations, as well as SR 11-7 and the model risk management framework * The candidate should have significant influence and execution skills in ambiguous contexts, and should be able to articulate a regional strategy that stakeholders will accept, including colleagues in the areas of information technology, operations, marketing, finance, credit, fraud, and authorizations, in order to build next-generation data platforms and analytics solutions that improve the customer experience and create sustainable business growth outcomes * Last but not least, the candidate must demonstrate a passion for analytics as a craft and the people who practice it. The analytics leader must be a practitioner and an advocate for the value of analytics in refining business outcomes and must have a demonstrated ability to work within the company and across industries to identify and source talent, design required training to cover analytics skills gaps, and grow and promote analytics talent at Citi. Qualifications * Minimum Bachelor Degree required (Masters/Ph.D. preferred) with a strong academic background in a quantitative discipline such as statistics, computer science, engineering, or economics. * At least 15 years of experience with a proven track record in areas of analytics, data knowledge & management, preferably with strong business domain knowledge in banking & financial services. * Hands on experience as demonstrated by driving both strategic direction and execution for large data management enterprises, functions, or business units. * Solid problem solving skills with critical thinking ability to tease out business insights from immense information from both internal and external sources. * Exceptional communication and interpersonal skills in senior management interaction & engagement, influencing business decision making through adoption of analytics solutions. * Strong people management and leadership skills, experienced in managing large, distributed teams in a matrixed environment. Citigroup Inc. New York NY

Head Of Market Data Services

Societe Generale