Head Of ION Communications

Nokia Mountain View , CA 94035

Posted 5 days ago

About Nokia

At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.

Description of the position

The Head of ION Communications will be responsible for driving communications for ION in order to build internal and external understanding of, and engagement in, the business group and Nokia strategies, and deliver tangible business outcomes.

The Head of ION Communications will work in an agile fashion, managing a virtual team of communication professionals from centralized shared corporate communications services including media relations, internal communications and industry analyst relations, to create and deliver required communications materials and dialogues.

The role holder will ensure that the executive communications needs of the BG President are proactively met, with the support of the Head of ION Marketing where necessary.

The role is set up as a matrixed role. It has a direct functional reporting line into the VP of Corporate Communications to ensure alignment of communications across the whole of Nokia, consistent quality of deliverables, skills development and career progression. It takes its primary direction for planning purposes from the BG and is also embedded in the BG to ensure deep industry knowledge.

As this is a senior role, the role holder will also be expected to contribute to coaching and developing other members of the communications function and hold some responsibility for delivering the Corporate Communications strategy as well as the BG strategy.

Key tasks and responsibilities

  • Design, plan and deliver the ION President's and leadership teams communication requirements, building a strong working relationship with them and acting as trusted coach and counsel. ION President communications could include, but not be limited to, executive narrative, speeches and presentations. The role holder would work in conjunction with the ION Marketing Head to deliver content

  • Design, plan and deliver collaborative internal and transformational communications campaigns to engage all ION employees (and in some cases all-Nokia employees) on ION strategy, priorities and achievements.

  • Work with relevant LT and ION team members to translate objectives into business outcomes and engage employees to deliver

  • Convert sometimes complex technical, commercial and operational elements into compelling stories

  • Ensure innovative use of channels and content across ION and Nokia

  • Ensure ION communications are inspirational and encourage 2-way comms rather than being purely "broadcast"

  • Plan and manage the ION communications budget, where appropriate

  • Plan and manage available resources to deliver the ION communications plan. This will be done in an agile / virtual team fashion as per the explanation above

  • Develop shared working practices with other BG Comms heads and Corp Comms heads that enable alignment of resources on priority programs

  • Work closely with HR, Brand and other relevant functions to drive engagement throughout ION for Nokia's brand, culture, behaviors and values. Outcomes and plans will be driven in part by Change Map scores.

  • Work closely with external communications and IAR colleagues to develop and implement proactive media and industry analyst engagement. Ensure that all ION spokespeople are identified, trained, motivated and inspirational representatives of Nokia on the world stage

  • Develop and implement sensible measurement criteria for ION communications, that align to Corporate Communications and ION scorecards

  • Act as an inspirational internal company spokesperson

Required experience

10-15 years relevant communications experience, motivating and leading a diverse and distributed virtual team; global experience is a plus. Excellent written and verbal communications skills (in English) with a notable ability to convert complex ideas into compelling stories and business understanding are all critical in this role. Live and breathe the company's brand, culture and values.

Key Competencies

  • Proven ability to deliver key messages in an innovative fashion that encourages maximum engagement

  • Strong written and verbal communications skills

  • Experience in leading CEO / President / MD communications

  • Experience in collaborating with senior management and building extensive networks

  • Strong process and governance experience

  • Experience of working in an agile fashion / matrix system preferable

  • Process orientated in order to develop shared working practices to identify priority programs and manage shared resources accordingly

  • Experience in delivering creative and engaging communications campaigns

  • Team leadership and people management - preferably in a matrixed organization, shared services model or agency model

  • Strong administrative and management skills, including the ability to organize, analyze and report on data from multiple systems and provide actionable recommendations

  • Clear understanding of business impact of communications

  • Experience working in a large, international company

  • Experience in managing change communications and integration projects

  • Strong digital and social media skills

  • Strong project management skills

Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people's lives and help to overcome some of the world's most pressing challenges. We act inclusively and respect the uniqueness of people. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

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Head Of ION Communications

Nokia