Let's face it, managing personal finances is hard. 70% of Americans struggle with at least one aspect of financial stability, 1 in 5 has no retirement savings, the average college student graduates with $37,000 in student loans, and the national credit card debt is over $1 trillion. At Digit, we're building a smart financial assistant to help make financial health effortless for everyone.
We have a collaborative, diverse, and supportive culture and we look for people who are curious, ambitious, and mission-driven. If you're passionate about building something that's never been built before and helping real people every day we're excited to meet you.
We are looking for a driven, curious, empathetic Head of Design and User Research. Your charter is to build and lead Digit's product design, brand design, and user research teams. You will be redesigning the way humans interact with their personal finances in order to help improve their financial lives. This role reports to the Chief Product Officer (CPO), and is based in San Francisco, CA.
What You'll Do:
Build an amazing, diverse, design team. You will attract the best designers, mentor and coach them to do the best work of their lives. You will scale the design team as Digit grows.
Partner closely with the exec team to make Digit a household name that members trust to automate their financial lives.
Work closely with product, engineering, marketing, and growth marketing teams to build product experiences that deliver life changing financial impact for our customers.
Who You Are:
3+ years of experience as a design leader, with formal people management responsibilities.
Proven ability to hire, coach, and grow exceptional designers and researchers.
Experience participating at a leadership or executive level. Ability to quickly build trust across an organization.
Exceptional design skills in high level strategic direction down to customer experience.
Experience participating in and/or leading brand design.
Ability to communicate (written and verbally) with precision, clarity, and respect.
Experience overseeing and/or leading user research initiatives.
Experience in a fast-growing consumer technology startup.
Experience building products within financial services or other complex legal, regulatory, or operational frameworks.
Who We Are:
We want to eliminate the stress and anxiety people feel about their finances so they can focus on what's most important in their lives. We first mastered saving for people's near-term goals, helping our members automatically save $3.5 billion. Today, we are harnessing our groundbreaking machine learning and personalization technology to give our members an automated smart financial assistant to manage all of their personal finances.
We're committed to doing the best work of our lives, together. Come see if we're the right team for you.
Digit is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. Digit considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.
Digit is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org.