Head Of Competitive & Market Insights

Massmutual Financial Group Boston , MA 02298

Posted 3 months ago

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We're people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.



POSITION AVP, Competitive & Market Insights


COMPANY MassMutual is a leading consumer financial services company with enduring, dynamic franchises in insurance, asset management, and retirement. A mutually owned company ranked in the Fortune 100, MassMutual's interests are uniquely aligned with those of its policyholders. In a world of declining institutional trust, "fake news" and economic uncertainty, MassMutual has the strength, scale, and distinctive mutual ownership structure to "break through" as a growing franchise helping people secure their futures and protect the ones they love.

As further context, the company is currently undergoing a far-reaching and sustained effort to transform itself by, among other steps: building a new 1,000-person office located in Boston's innovative Seaport District, re-conceptualizing its portfolio of businesses worldwide (for example, two +$1 billion divestitures were announced in the past twelve months), and investing in new digital franchises to serve Millennial-aged consumers more effectively (for example, HavenLife.com).

OPPORTUNITY This market-leading financial services company is seeking a senior competitive & market insights leader to shape and develop the Company's market intelligence function through: insight generation and proprietary market research, cutting-edge competitive research, exceptional collaboration, and best-in-class execution. This is a new role where the candidate will have immediate impact and the opportunity to interface with executive leaders through the organization. The position reports into the Head of Consumer & Market Insights, a senior financial services executive who is a former consultant and financial services strategy professional.

As part of the company's ongoing transformation, senior leaders throughout the company are being asked to deliver against a bold new set of strategic imperatives. This new leadership role is critical to the success of this overall effort as, like never before, relevant and actionable insights into competitors and major market trends are being demanded companywide. The company is seeking an AVP, Competitive & Market Insights who can directly and positively impact the company's "course and speed" through the creation and roll-out of compelling new client-facing tools and data services relating to the competitive landscape that can be leveraged by executives companywide.

The position is part of a broader, integrated team with the Strategy and Corporate Development functions. This collaboration creates unique opportunities for insights, impact, and team building in the collective pursuit of advancing the company's corporate agenda.


  • Help define the competitive set and themes in the external environment, in collaboration with Strategy and Corporate Development

  • Drive the gathering and synthesis of data, including proprietary data around competitors, industry trends, regulatory developments, etc.

  • Produce cutting-edge competitor and market analysis for use by senior leaders throughout the firm

  • Assist in the definition and development of an appropriate content delivery platform for use throughout the company


  • Bachelor's degree required, MBA or advanced degree valued

  • A minimum of five years of competitive and market insights experience with advanced background in research and analysis; experience should be from a leading investment bank, ratings agency, an independent research or consulting firm, or a financial services company

  • Deep experience in financial analysis with the ability to glean insights from quantitative data / research

  • Expertise in life insurance or broader financial services industry with keen understanding of competitive trends and drivers of performance

  • Ability to collaborate effectively with a variety of stakeholders

  • Ability to create simple, powerful, and data-driven written communications for senior leaders

  • Comfortable in presenting findings and insights to senior leaders

  • Proven competency building trust-based relationships with a diverse set of clients/partners and constituencies across a large organization


  • Creates an environment of trust through integrity and competency

  • Inspires high performance, demands accountability

  • Thoughtfully and constructively provokes a force against cognitive dissonance

  • Drives timely, high-quality decision making

  • Fosters diversity and innovation; thrives in and bolsters a collaborative environment


  • Focus on the customer Know your customers well; add value with a level of urgency

  • Act with integrity Adhere to a strict code of ethics and Company values; be trustworthy

  • Value people Lead people to success; appreciate diverse ideas and experiences

  • Work collaboratively Partner with others to achieve results that leverage the right resources

  • Achieve results Focus on winning together; consistently exceed expectations

CONTACT Candace Jones, Human Resources, MassMutual

Ranked No. 93 in the annual FORTUNE 500 Ranking (FORTUNE Magazine, June 2018) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better everyone, every day.

For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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Head Of Competitive & Market Insights

Massmutual Financial Group