Head Of Business Development

Skyone Federal Credit Union Hawthorne , CA 90250

Posted 5 days ago

We are seeking a dynamic individual to join our team as the Head of Business Development! This person represents the Credit Union before members, potential members, and Select Employer Groups (SEGs).

This position is responsible for:

  • Actively promoting a positive work environment and encouraging teamwork and open communication within the department and the Credit Union. Embraces and champions change with a positive approach and mindset.

  • Establishing and maintaining engaging relationships with current and prospective HR executives at SEGs and Associations.

  • Designing and implementing customized strategies for increasing member penetration within the markets we serve and fostering collaboration across the Business Development team and the rest of the Credit Union.

  • Leading Business Development Managers to ensure Credit Union strategies and goals for membership growth are well-defined and being met.

  • Developing and implementing a business development plan and tactical strategies.

  • Developing, updating, and communicating department policies and procedures.

  • Monitoring member/customer service practices of business development staff to ensure they meet Credit Union guidelines.

  • Coaching and conducting regular 1:1's/debrief sessions, and developing/cultivating talent in the team, ensuring a culture of top performers that meet and exceed their goals.

  • In conjunction with Marketing, develops traditional and digital outreach strategies that enable growth and scale to meet Credit Union organizational growth objectives.

  • Negotiating support and Credit Union employee attendance for onsite visits including SEG employee orientations and other events.

  • Developing and executing plans to effectively penetrate SEG groups.

  • Developing and maintaining a contact management database, including key facility contacts, facility information and site statistics (size, growth, shrinkage, relocation plans, available marketing channels, history, results of past sales efforts and product usage records).

  • Holding sales meetings to discuss goals, achievements, and performance improvements on a regular basis.

  • Effectively conducting cost/benefit analysis on all business development efforts.

  • Increasing membership penetration and usage of services to meet growth and retention goals set by management.

  • Effectively supporting a consistent and positive brand image for the credit union within the marketplace.


  • Strong strategic planning skills.

  • Demonstrated leadership and management skills.

  • Effective coaching and mentoring skills.

  • Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.

  • Innovational mindset with a focus on creating growth and efficiencies for the Credit Union.

  • High commitment to reaching performance goals.

  • Excellent verbal, written, presentation, and organizational skills.

  • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact, and diplomacy.

  • Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint).

  • Practical knowledge of sales principles and techniques.

  • Knowledge of the credit union industry preferred.

  • Active involvement and membership in community organizations.

  • Ability to exercise appropriate judgment in interpreting growth opportunities and generating support from sponsor representatives.

  • Thorough knowledge of general economic conditions and consumer & competitive trends.

Why SkyOne is a great place to work

We understand that it's our employees that make us great, and we treat them as our greatest asset, with comprehensive and competitive compensation and benefits package that includes:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.

  • 401(k) plan to help you plan for retirement.

  • Life insurance to protect your loved ones in case of the unexpected.

  • An Education Reimbursement Program to help you achieve your personal development goals.

  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!

  • Paid holidays so you can celebrate our nation's holidays just as our members would.

  • An Employee Financial Benefits Program designed to improve your financial life and prepare you to meet the needs of our members more effectively.

We have a strong corporate culture that embodies these core values:

  • Performance We are member-focused and results-driven.

  • Accountability We do what we say.

  • Integrity We do the right thing.

  • Innovation We are creative, resourceful, and collaborative.

  • Respect We are one team professional and compassionate.

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Simply click on the link to apply online.

We are proud to be an Equal Opportunity Employer.

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Head Of Business Development

Skyone Federal Credit Union