At Adobe, we're changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers by efficiently managing experiences across channels (Web, Mobile, Social, in-store etc) as well as across brands and geographies. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every dayand we're the ones who harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that matters most to people.
We're a company that understands that product innovation comes from people innovation, and that's why we invest in cultivating leaders throughout the organization. If you're passionate about leading from where you sit, join us.
Adobe Experience Manager (AEM) Sites is an integral, tightly integrated member of the AEM product family as well as the Adobe Experience Cloud and has been leading the Gartner Magic Quadrant for Web Content Management (WCM) for eight years in a row. The Head of AEM Sites Engineering will be responsible for leading a team of engineers and architects responsible for developing Adobe's AEM Sites Product which addresses the classical WCM Market, customizable/extensible by System Integrators & Independent Software Vendors for both managed cloud services and on premise, as well as personalized, cross-channel & cross-device experience management, leveraging the full breadth of Adobe Experience Cloud through powerful integrations.
The successful candidate will be a business-savvy technical leader with experience in building enterprise-scale production systems and teaming up with system integrators to deliver customer success for the world's biggest brands.
The team will build and deploy the AEM Sites Product, ensuring its continued success as a major contributor to the Adobe Experience Cloud revenue, while at the same time expanding the business significantly above market growth rates by fully leveraging Adobe's cloud platform and embarking on a journey towards a cloud-native SaaS offering. For this transformation to succeed, this leader will require strong change management skills, experience in leading geographically distributed teams, as well as solid knowledge of cloud services and DevOps principles.
Experience navigating a high-growth matrix organization and using influence over hierarchical power will come handy, as she or he will also be instrumental in collaborating with peers across Adobe to define platform capabilities for AEM Sites (such as resource-based access control, content hierarchy, extensible content/metadata models, versioning, search, machine learning and AI leveraging Adobe Sensei).
What you'll do
Envision and strategically plan the long-term product evolution for AEM Sites, with emphasis on continuing to exceed market growth needs, while effectively leveraging and contributing to Adobe's platform efforts across Content and Data and transitioning to a SaaS model.
Work with product managers and experience designers to set the delivery and experience roadmaps and support the development of these experiences through the implementation.
Brainstorm new ideas how to further leverage artificial intelligence to make the creation and management of digital experiences even more efficient and engaging.
Be an engineering thought leader who brings to Adobe the best software practices from the industry peers and continually improves our software delivery and quality processes.
Ensure a high level of excellence, customer value, productivity, quality and reliability.
Drive customer success across the AEM Sites Product in combination with other AEM and Adobe Experience Cloud products.
Support product marketing and the field in finding optimal solutions to time critical business needs.
Define and maintain the interfaces exposed to internal and external developers, and drive the implementation of cloud-based capabilities to deliver on the promise of those APIs with an emphasis on value, simplicity, usability, scalability, security and reliability.
Keep pace with the evolving technology trends and best practices in software development to take advantage of the industry trends and translate them into best practices.
Find and nurture allies across the Adobe executive team to deliver on AEM Sites' strategic and specific business goals. Create and foster tight cooperation between matrix teams.
Create an engineering culture that supports innovation and creativity while delivering high quality products delivering value with predictability and reliability.
Mentor leaders across the organization in leadership, management, and engineering best practices.
What you need to succeed
A proven track record of leading the development and delivery of enterprise level customer success using a product and/or platform in combination with 3rd party system integrators within a high-growth, global matrix environment.
Obsession in maximizing customer value through leveraging product and reducing manual labor.
Passion for our customer's customer experience of the combined product.
Acumen in making large marquee deals happen and owning customer success thereafter.
Demonstrated expertise in the domain of content related technologies. Expertise in industry standards and technologies in this domain. Ability to work with open source and standards when appropriate.
Ability to spot industry trends. Ability to evaluate competitive and complementary technologies and the flexibility to incorporate internal and external innovation into the product.
A sense of urgency infused with a virulent enthusiasm to drive the vision.
Demonstrated technical acumen in product development and delivery.
A combination of strategic thinking and pragmatic delivery to yield the best short term as well as long term results.
Proven success leading and nurturing a distributed, cross-functional, globally distributed engineering organization.
Minimum of 10+ years of people leadership & management experience in software product development and hosted/SaaS services.
Computer science & business degree (or comparable education)
Making our technology accessible to all
We believe everyone should have equal access to technology and its benefits. To help achieve this, Adobe is focused on making software more accessible for everyone. When we hire for engineering, development and design roles, we look for the following accessibility skills:
Basic knowledge of the W3C's Web Content Accessibility Guidelines v2.0.
Exposure to current tools used by people with disabilities (screen readers and other assistive technologies).
Experience with accessibility evaluation and repair software.
Understanding of input and output modalities used by people with disabilities.
Familiarity with compliance requirements - state, Federal, international.
What leading at Adobe means
At Adobe, we're passionate about developing leaders at all levels of the organization from individual contributors to people managers. Anyone who's considering a career with us should know that we evaluate leadership based on these five capabilities:
Demonstrating Strong EQ (Be Aware) Having a keen sense of self awareness is the foundation of leadership at Adobe. As a leader, we look to you to inspire teams to greatness with empathy and mindfulness of your impact on others from summer interns to the Board of Directors. And whether you're in headquarters, New York, Basel, Tokyo or Bangalore, you're attuned to emotional, situational and cultural surroundings and adapt your approach accordingly.
Selecting Talent (Be a Recruiter) You're a talent magnet! You're masterful at attracting and selecting a diverse pool of top talent. You realize that organizations get the best results when there is diversity of ideas and experiences and you actively foster inclusion. You're also invested in building a strong internal and external pipeline of talent for current and future business needs. Your bar for top talent is unwavering.
Role Modeling Check-In (Be a Coach) We don't believe in annual reviews and rankings. That's why, feedback flows constantly at Adobe. We believe that careers grow when feedback is iterative, not quarterly or annual. You're an inspirational and effective coach; a leader who sets challenging yet attainable performance expectations and holds the team accountable for doing the same.
Leading Change (Be an Agent of Change) Change leadership is what you do! In fact, you excel at it. You're great at building support for change and getting teams aligned around a vision. Your actions inspire those around you to see the opportunities, take risks and accelerate into motion.
Scaling the Business (Be an Owner) You're a visionary. You know what it takes from a people, product, process and systems perspective to grow the business. Your mission is to deliver an exceptional customer experience by championing global collaboration and driving accountability.
Be open and grow (be great by standing on the shoulder of giants) You inspire an open and collaborative creation process and encourage your leaders and teams to share and actively contribute within and without, both with other engineers and customers. Adobe's Open Manifesto speaks out from your heart and puts words to what you live.
Get to know the team
Adobe's Digital Experience Business Unit
The Digital Marketing team is focused on building the Adobe Experience Cloud. With the Adobe Experience Cloud, marketers have a complete set of analytics, social, advertising, targeting, web experience, asset and cross-channel campaign management solutions and a real-time dashboard that brings together everything they need to know about their marketing campaigns. Marketers can get from data to insights to action, faster and smarter than ever, and deliver the ideal experience to every customer, every time.
With Adobe's rich heritage in content creation tools, Adobe is uniquely positioned to deliver an integrated workflow from content creation to monetization. Ultimately, designers, developers, marketers, advertisers and publishers benefit from a streamlined workflow with analytics and optimization capabilities embedded into the creation tools, enabling the delivery of the right content to the right audience at the right time, regardless of the channel.
Take a peek into Adobe life in this video and on our blog.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
1 AEM API reference: https://helpx.adobe.com/experience-manager/6-4/sites/developing/using/reference-materials.html
2 Gartner WCM: https://www.adobe.com/modal-offers/gartner-2018-mq-wcm.html
3 Adobe Sensei: https://www.adobe.com/sensei.html
4 Adobe Cloud Platform: https://www.adobe.com/nz/enterprise/cloud-platform.html
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.