Head, Learning & Performance Consultant, Capital Markets US

Job Summary

Job Description

What is this opportunity?

As the Learning & Development Leader for US Capital Markets (CM), you are responsible for executing on the learning strategy that impacts the 3,500 front- and back-office Capital Markets colleagues based in the US. You act as the primary Learning & Performance Consultant to the business: A knowledgeable learning professional that can advise on talent development pathways that align to business strategies/needs, establishing yourself as a credible strategic business partner. A member of the global CM learning team, you provide counsel to business leaders on solutions that support the business's strategic objectives. You'll be the central point of contact and portfolio manager for all learning related initiatives, responsible for shepherding analysis, design, development, implementation and evaluation (aka impact measurement) of programs.

What will you do?

• Lead and assume line management responsibility for one Senior Learning and Development Specialist and one Program Manager

• Develop and maintain relationships with business partners and collaborate with members across Capital Markets to develop effective strategies and propose learning or performance solutions that are aligned to business requirements.

• Manage end-to-end solutions for multiple complex learning projects.

• Lead needs analysis and requirements gathering sessions.

• Identify measures of success through project management of costs, work efforts, timelines, forecasting, and deliverables as well as report expected business impact and return on investment (ROI).

• Leverage and advocate innovative technology and best-in-class design and development methodologies to provide effective learning solutions in a variety of delivery channels.

• Identify opportunities through research, and leverage existing learning assets, to repurpose content as appropriate for cost and time savings.

• Act as a trusted learning advisor for our business partners and as a subject-matter expert (SME) on current and future RBC learning solutions, programs, resources, tools, and activities -- resulting in a superior internal stakeholder and employee experience.

• Establish routines with your assigned line of business focused on portfolio management and impact reporting.

• Develop and manage vendor partner relationships.

What will you need to succeed?

Must-have:

• Exceptional relationship building and management skills; bias to collaboration in working with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders

• 5+ years' proven and progressive experience in designing, building and delivering innovative learning & performance consulting solutions with a focus on mobile platforms, social learning and usability.

• Strong project management skills and experience; critical thinking, problem solving and analytical skills.

• Strong impact and influence skills to interpret business needs and recommend effective solutions.

• Broad understanding of the impact of the business environment, external market, and technological trends.

Nice to have:

• University degree or diploma.

• Related experience working within the financial sector.

• Experience working with enterprise learning and performance functions.

• Deep understanding of the business strategies of the businesses they support

The good-faith expected salary range for the above position is $110,000 - $180,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Business Analytics, Coaching Others, Communication, Consulting, Effectiveness Measurement, Long Term Planning, Organizational Change Management, Organizational Development Issues and Practices, Organizational Savvy and Politics

Additional Job Details

Address:

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY

City:

Jersey City

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

HUMAN RESOURCES

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-10

Application Deadline:

2024-04-11

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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