Head, Digital Capability Management, Veeva Platform

Bristol Myers Squibb Princeton , NJ 08544

Posted 6 days ago

The Head of Enterprise Veeva Platform will be responsible for providing strategic and technical leadership in developing a long-term capability roadmap and defining and executing the overall vision to advance the Veeva footprint in BMS. The role will own and manage the delivery of the Veeva portfolio of programs and operational executions across the enterprise including but not limited to Commercial, Medical, Regulatory, R&D and Global Quality domains. In addition, the role will manage various Global Commercial Systems including major technical platforms such as Aprimo (Marketing, Legal & Medical review process) and StyleLabs (Marketing Digital Asset Management). These are global capabilities from a business unit perspective with a global "Build & Run" team comprised of employees and various service providers deployed around the world.


  • Define the overall Veeva platform vision, strategy and capability roadmap for the BMS enterprise. Support, develop and deliver against the IT roadmap

  • Manage and own the global enterprise Veeva portfolio and end-to-end program delivery of all project sizes in partnership with other IT support groups

  • Manage operations and services across multiple interrelated business functions, including but not limited to Commercial, Medical, Regulatory, Research & Development, Clinical and Quality solutions

  • Partner with business and IT counterparts and peers to identify improvement and transformation opportunities, incorporating best practices into operations excellence across business functions including processes for demand intake and prioritization

  • Partner with Veeva product teams to enhance portfolio offerings and incorporate BMS objectives into Veeva platform

  • Consolidate and track application portfolios in order to manage TCO. Identify opportunities for potential application portfolio rationalization into Veeva platform

  • Identify new IT capabilities to enable efficient processes by continuously exploring the external marketplace for technologies, ideas and practices

  • Detect emerging trends and make recommendations for change. Evaluate new systems and recommend solutions to drive business value and share knowledge on new approaches

  • Partner with Heads of IT for Commercial, R&D, Clinical, GPS and other domains to provide comprehensive leadership oversight for prioritization and delivery of strategic programs that span the enterprise

  • Manage and oversee financial budgets: $50M+ operating expenses and $35M+ portfolio projects

  • Manage a team of 20+ employees across the globe including outsourced partner teams with a combined strength of more than 100+

  • Accountable for vendor management with a global support network across US, EMEA, LatAm, China, Japan and multiple business partner offshore delivery centers

Position Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field

  • 15+ years' experience in managing technical teams delivering complex programs

  • 10+ years' experience in large-scale implementation of platforms in a global environment

  • 7+ years' experiences in delivering PaaS/SaaS based cloud platform initiatives.

  • Experience with Veeva and/or Salesforce, Aprimo, and StyleLabs or similar cloud based technologies

Ideal Candidates will also have:

  • Master's Degree with focus on Computer Science or Computer Engineering, MBA

  • Prior experience in healthcare or related industry

  • Demonstrated strength in partnering with internal/external contacts (agencies, marketers, IT vendors) globally to generate successful long-term opportunities

  • Demonstrated ability to manage large team across business and technical areas. Ability to succeed in a matrixed environment and to influence adoption of new thinking

  • Strong leadership, communication and interpersonal skills; effective manager of people and strong team-building skills

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Head, Digital Capability Management, Veeva Platform

Bristol Myers Squibb