Home Depot Middle River , MD 21220
Posted 1 week ago
This Sales Manager will work within a geographic market that will include, but not limited to: Baltimore, MD.
Position Purpose:
The HDE Sales Manager (SM) is responsible for creating a high performing selling culture and achieve this through store connectivity, development/coaching of team, Sales Consultant staffing and delivering world class customer service. The SM will lead a team of commissioned Sales Consultants to go into the homes of Home Depot customers and successfully close the sales of HDE's product lines . The SM drives store connectivity by building and maintaining relationships with store management and associates, continually updating/training them on HDE's product offerings. The SM is also responsible for driving lead generation efforts in the stores through the sales team. The SM will manage Sales Consultants through every aspect of the employment life cycle including hiring, training/coaching, performance management, etc. The SM will lead a team of Sales Consultants to achieve sales targets for an assigned territory and will be responsible for understanding, analyzing and prioritizing business metrics (e.g., scorecards, KPI, etc). The SM is responsible for the customer experience and ensuring the sales team delivers world class customer service; this is accomplished proactively by consistently monitoring reports to ensure customer's projects are moving through the job process efficiently as well as being accountable to Voice of the Customer scores and feedback.
Key Responsibilities:
Direct Manager/Direct Reports:
Position Reports to Territory Sales Manager
Number of Direct Reports: 5+
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Prior management of a commissioned sales team
Prior home improvement industry experience or in-home sales experience
Prior experience with successful lead generation
Computer and application skills and use of varied technology (email, iPad and apps, etc)
Must be flexible with schedule and able to work nights, weekends and holidays.
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Ability to think, plan and act strategically
Ability to motivate a commissioned sales force
Strong communication skills, both verbal and written
Negotiation skills
Collaborative, team-builder leadership style
Home Depot