Hardware Linux Technician

Responsibilities

Peraton is seeking a Hardware Linux Technician to join our team of qualified and diverse individuals. The qualified applicant will become part of Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). The program provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally.

The Hardware Technician will be a member of the CAEIO Post Admin Support Team, working closely with CAEIO colleagues, DOS leadership, and other stakeholders to monitor performance, faults and security service delivery and solutions to automating IT enterprise monitoring services and related business processes.

Responsibilities

• Builds, configures, monitors, and maintains Oracle Enterprise Linux systems.

• Installs, configures, troubleshoots, resolves complex issues, and supports ongoing usability of servers, SAN SW/HW, and peripheral Commercial-Off-the Shelf (COTS)/ Government-off-the-Shelf (GOTs) technology.

• Configures, operates, and maintains Dell PowerEdge Servers and Dell Power Vault Storage.

• Builds, configures, monitors, and maintains VMWare virtual hosts, including virtualized servers and datastores.

• Uses Ansible and Puppet to automate deployments.

• Uses tools and system checklists to ensure successful implementation of services into production.

• Implements hardening settings to improve security posture of endpoints.

• Ensures all servers meet approved and required patches on a quarterly basis.

• Uses performance and security monitoring tools and daily checklists to identify and respond to issues, vulnerabilities, and threats.

• Provides 24x7 technical support to meet SLA agreements.

• Performs Tier II problem resolution on the telephone or over other remote means, walking users through a series of steps to determine problem.

• Performs root cause analysis of infrastructure related issues.

• Reviews error logs and reported errors and seeks solutions.

• Coordinates maintenance activities with Dell for Tier 4 support, tracks delivery of replacement parts, and works with local system administrators to replace failed components.

• Uses ServiceNow and Jira to track projects and maintenance activities.

• Works with minimal direction as a seasoned resource.

Location: Must be local to Washington, DC/Northern Virginia. This position is hybrid with remote work and up to two days per week in the office in Sterling, VA or Washington, DC.

Core Work Schedule: First shift, Monday - Friday, 8:00 AM ET - 4:30 PM ET. Flexible with manager approval. The technician can expect to work off-hours, including weekends, to support periodic surge requirements.

Qualifications

Basic Qualifications

• U.S. citizenship and ability to obtain SECRET Government Security Clearance.

• Four years of related IT experience.

• Knowledge of iDRAC (all versions), CMC, and ESXi.

Preferred Qualifications

• Experience managing and troubleshooting Dell servers and storage arrays.

• Experience with basic Linux system administration.

• Experience managing RAID arrays.

• Experience deploying or writing scripts in Ansible or Oracle Enterprise Manager.

• Experience in IT customer service.

Education and Experience Requirements: Minimum of 9 years with HS diploma. Minimum of 5 years with BS/BA

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.