Hardware Failure Analysis Engineer

Amazon.Com, Inc. Santa Monica , CA 90405

Posted 1 week ago

Do you enjoy solving complex problems and driving influential changes? Are you passionate about how hardware is used to make our homes and neighborhoods secure in a connected environment? Do you thrive in a fast paced and ever-changing environment? If you answered YES to these questions, then our team is looking for you! Our team of Failure Analysis Engineers is tasked with solving systemic hardware issues and building tools to detect and mitigate any future recurrences and improve the quality of our products to our customers. We work closely with our development engineers and vendors to get to root cause and drive changes back into our products. Nothing is complete without closed loop corrective actions. We are responsible for driving changes back into our development processes and behavior specifications. Ring Engineers are shaping the way we protect our communities and helping define the future of the connected home. Come and join us as we turn ideas into reality!

As a member of the Ring Failure Analysis team, your primary responsibilities include root cause failure analysis of electronic, mechanical and or electromechanical components including assemblies. You will work with other subject matter experts in video, motion sensing, power and communication technologies to help improve the products and customer experience. We are seeking candidates with theoretical knowledge of various analytical tools including electrical test equipment, optical microscopes, real-time x-ray, scanning electron microscopes, chemical analysis equipment and other testing and analysis tools. Good interpersonal skills and oral and written communication skills are essential. You will be required to multi-task and prioritize work to meet schedule and cost needs


  • Responsible for identifying and researching failures down to component level to improve product yield, quality and reliability.

  • Perform PCBA debugging on RMA return, determine the root cause of failure, analyze failure reports and recommend corrective action to prevent reoccurrence of problems.

  • Work with functional teams as needed to understand device issues.

  • Articulate conclusions to the team and advocate for appropriate action.

  • Develop new diagnostic tools or tests and more efficient FA techniques.

  • Read circuit schematics and layouts, and apply failure analysis procedures to identify the failure location and the root causes.

  • Write comprehensive failure analysis reports, including charts and photographs.

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Hardware Failure Analysis Engineer

Amazon.Com, Inc.