Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Hardlines General Sales Manager

Expired Job

Bass Pro Shops Bridgeport , CT 06602

Posted 2 months ago

Position summary:

Supervises one or more of the Sales Departments within the store to include merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.

Position responsibilities:

  1. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  2. Meet or exceed all financial plans as set by the Company
  3. Execute all Sales plans as directed by the Company
  4. Opens and Closes the Store
  5. Has "Manager on Duty" responsibilities
  6. Maintain planograms as set by the Corporate Office
  7. Staff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment
  8. Resolves customer and associate issues
  9. Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems
  10. Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:

  • identifying and evaluating customers' needs
  • making product recommendations based off of this analysis
  • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up

Education and/or Experience

Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.

Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of other financial, legal and technical information.

Communication Skills

Ability to read and analyze certain reports. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from Managers, associates, customers and the general public. Ability to conduct meetings and presentations to groups.

Other Knowledge, Skills and Abilities

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.

Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.

Demonstrated use of Team concept of Management.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store General Manager

Advance Auto Parts

Posted 2 months ago

VIEW JOBS 9/28/2018 12:00:00 AM 2018-12-27T00:00 Career Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class: What is a Store General Manager? A Store General Manager must be committed to inspiring our team, helping our customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, trouble shoot and project assist for DIY. Responsible for developing and maintaining commercial customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50 hours a week. Primary Responsibilities * Achieve overall store sales goals and service objectives * Manage and grow commercial customer relationships/sales, including building and holding team accountable to executing customer action plans * Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members * Ensure execution of all inventory and operational standards * Coach all team members to deliver on customer expectations (DIY and Commercial) * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Ability to lead change management * Embrace diversity and foster a respectful environment for both customers and team members * Secondary Responsibilities * Provide DIY service including battery installation, testing, wiper install, etc. * Assist district/region in other functions upon request Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Ability to become ASE P2 certified or ASE ready equivalent * Ability to execute and train project and product quality recommendations * Advanced parts lookup and sourcing * Ability to source from numerous places including special order, FDO, second source, etc. * Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services * Ability to execute and train inventory systems and store equipment * Ability to execute and train POS and Parts lookup systems * Ability to review and analyze P&L statement * Ability to recruit, select, hire and develop quality team members * Ability to build and grow relationships with commercial customers Essential Job Skills Necessary for Success as a Store General Manager * Working knowledge of automotive systems preferred * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management * Use Microsoft software effectively (Word, Excel required – PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Hold others accountable, inspect work quality and give feedback in a way that is inspiring * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Store General Manager up for Success * 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment * Successful experience managing profitability; proven financial and business acumen Education High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred Certificates, Licenses, Registrations * Must have a valid driver's license * ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Career Requirements We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Advance Auto Parts Bridgeport CT

Hardlines General Sales Manager

Expired Job

Bass Pro Shops