Handbags Sales Professional, Full Time: BloomingdaleS N. Michigan Ave, IL

Bloomingdales Chicago , IL 60602

Posted 5 months ago

If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As a Sales Professional at Bloomingdale's your primary focus is to build and maintain relationships with our customers. You are the most critical link in ensuring that our customers' experience in our store is nothing other than outstanding. You will become a part of a dynamic selling environment where your fashion sense and selling experience will make you an important part of our team. A Bloomingdale's Sales Associate builds and maintains a loyal client base, provides clients with product knowledge, calls clients for events and the arrival of new merchandise and works as part of a team to meet individual, department and store objectives. The Sales Professional delivers the Bloomingdale's brand to our customer in the way she/he wants to receive it. The Sales Professional is responsible for delivering the Bloomingdale's in-store experience and is aware, understanding and supportive of all channels available to shop. Perform other duties as assigned.

All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.

Essential Functions:

FUELED BY THE POWER OF RELATIONSHIPS

  • Impress the Customer

  • Connect with the Customer, welcome and engage with genuine warmth and interest

  • Offer as much or as little service as the customer wants

  • Put personality and unique characteristics into interactions with customers, use creative energy

  • Actively maintain the appearance of the selling floor: meet merchandise and service standards by helping to straighten merchandise, fill in stock as needed, and clean up fitting rooms and wrap stands

  • Sell the Bloomingdale's Experience

  • Introduce the customer to other departments, services, and sellers

  • Sell the Bloomingdale's Loyalist Charge Card as the best way to shop at Bloomingdale's

  • Inform every customer of the Loyalist program benefits and offer to redeem rewards

  • Support the use of fulfillment tools and multiple channels to meet the customers need

  • Utilize selling technology to meet the needs of the customer

  • Develop a personal clientele that drives business and achieves clienteling goals

  • Steadily grow # of clients and average client volume over time

  • Prioritize the development of 4+ visit clients and Top of the List clients

  • Actively use the b-connected client book to manage follow up and targeted outreach

  • Actively use email as a key communication tool in relationship building

  • Develop and maintain positive working relationships in own area and throughout the store

DRIVEN BY OUR DESIRE TO WIN

  • Achieve store Net Promoter Score goal

  • Achieve Personal Sales goals, department goals, store goals

  • Achieve Loyalist goals

  • Deliver all performance metrics

COMMITTED TO A CULTURE OF COLLABORATION

  • Proactively work to become a product expert in assigned area and in related products

  • Develop and use your Fashion Voice

  • Discover the needs of the customer: Ask questions, listen and learn

  • Respond to the needs of the customer: Take confident selling action. inform, suggest, and inspire to build the sale

  • Connect Customer with Product, whatever channel or location it comes from

  • Actively participate in the merchandising of product on the sales floor according to visual standards

  • Take the opportunity to learn about new product and how to sell it

Qualifications:

Education/Experience:

  • HS Diploma or equivalent

Communication Skills:

  • Able to easily engage in conversation

  • Social ease and quick response to customer needs and inquiries

  • Able to maintain composure in difficult situations

  • Detailed oriented about product knowledge

  • Able to communicate effectively with customers, peers and management

Mathematical Skills:

  • Basic math functions to operate register, handle money and make change

  • Able to use a calculator

Reasoning Ability:

  • Able to work independently and as part of a team in a learning environment

Physical Demands:

  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking

  • May occasionally involve stooping, kneeling, or crouching

  • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time

  • Involves manual dexterity for using keyboard, mouse, and other office equipment

  • May involve moving or lifting items under 10 pounds

Other Skills:

  • Constant moving and standing

  • Able to lift 10 lbs.

  • Able to reach, grasp, stoop, kneel, crouch and climb ladders

Work Hours:

  • Ability to work a flexible schedule and meet minimum hours requirements based on role, department, and store/company needs which may include day, evening, weekends, and/or holidays

  • Regular, dependable attendance and punctuality is required

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
BloomingdaleS Seasonal Sales Associate Part Time N Michigan Ave

Bloomingdales

Posted 1 week ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 If you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today! Job Overview: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Bloomingdale's is seeking a friendly and approachable Seasonal Sales Associate to join the team over the holiday season. As a Seasonal Sales Associate you will inspire Bloomingdale's customers with your creative energy and ensure that all customers are engaged and attended to by providing a personal experience. You will provide customers with a full cycle customer service experience and go above and beyond to exceed their expectations. Perform other duties as assigned. Seasonal associates are eligible to receive a bonus incentive upon completion of their seasonal assignment, colleague discounts and the opportunity to be a part of an iconic brand during the most exciting time of the year. Essential Functions: * Greet and engage all customers as they enter your department. * Exceed customer expectations by understanding their needs and going above and beyond to deliver an outstanding customer experience. * Help customers navigate their way throughout the store and locate merchandise. * Provide product knowledge and styling advice when needed. * Set up fitting rooms for customers and help to build sales by suggesting other merchandise and ensuring follow up with additional sizes when needed. * Promote the Bloomingdale's Loyalist Program by speaking to the features and benefits and ensuring the customer is informed on benefits and promotions. * Ability to meet sales goals through building customer relationships. * Completing transitions on the register, providing and easy and seamless experience. * Graciously accepting and processing store and online returns. * Maintaining the cleanliness of department and ensuring merchandise is cleared from fitting rooms and put back into the correct area. * Use technology to locate merchandise and fulfill online orders. * Regular, dependable attendance and punctuality. Qualifications: Education/Experience: * Prior retail selling experience preferred. Communication Skills: * Strong communication skills, both in person and over the phone. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication and division. * Able to use a calculator. Reasoning Ability: * Self-motivated and proactive with the ability to work in a rapidly changing environment * Strong organizational skills with ability to prioritize and manage multiple projects while meeting deadlines * Flexibility in responding to changing priorities Physical Demands: * This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking. * May occasionally involve stooping, kneeling, crouching and climbing of ladders. * May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. * Involves manual dexterity for using keyboard, mouse, and other office equipment. * May involve moving or lifting items at least 30 pounds. Other Skills: * Ability to collaborate and participate as a member of a team. * Must possess strong sense of urgency. * Strong customer service orientation. Work Hours: * Availability to work retail hours which may include day, evening, night, weekend and/or holidays based on the department and store/business needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Bloomingdales Chicago IL

Handbags Sales Professional, Full Time: BloomingdaleS N. Michigan Ave, IL

Bloomingdales