Hospice Of Santa Cruz County Santa Cruz , CA 95065
Posted 6 days ago
Job Summary
The Hospice Aide Scheduler provides support to the Hospice Aide Manager and the Hospice Aides. The employee is responsible for entering Hospice Aide assignments in Netsmart and handles the daily scheduling issues that arise regarding Hospice Aide visits for patients. Maintains accuracy of visit frequency entries, and assists in correcting timelog issues.
Essential Responsibilities
Specific Functional Responsibilities
Reviews all admits daily for new HA requests
Follows up on any changes to current aide schedules / assignments
Makes new HA assignments based on need, geography and frequency
Maintain accurate assignments of HA in Netsmart
Maintains the master scheduler record and populates scheduler with assignments
Reviews that compliance with VF is being met with new assignments
Maintains Excel spreadsheet schedule
Ensures HA POC is entered for all new assignments
Faxes the schedule to facilities weekly
Performs other related job duties as assigned by Supervisor
General
Schedules and coordinates HA visits / updates schedules as needed due to HA absences
Alert / Text HA any schedule changes
Reviews HA timelogs for accuracy
Helps HA to manage problems between HA and patients with regard to schedule
Responds to patient concerns relating to HA scheduling promptly, with appropriate supervisory intervention as required.
HA Vacation requests are gathered and reviewed with HA Manager
Assists in the interview process with perspective HA new hires
Gives evaluation input to HA Manager for HA performance evaluations
Reviews VF reports weekly in coordination with HA Manager
Provides support to Administrative Staff
Takes patient care calls whenever necessary in support of Administrative Staff
Order and request pick up of DME as needed
Monitor electronic faxes
Process order runs
AllDoc documents
Request lab results as needed
Update information in Netsmart as needed
Data entry in Zoomshift as needed
Compliance:
Requirements
Education/Experience
High School Diploma
1-3 years of administrative experience
Medical office experience
Experience in staff scheduling
Familiarity with hospice regulations a plus!
Skills Required
Certifications, Licenses, Registrations:
Physical Demands
Strength to lift and carry materials weighing up to 10 pounds
Vision to read printed materials and a computer screen
Hearing and speech to communicate in person and over the telephone
Work Environment/Environmental Condition
Hospice Of Santa Cruz County