HA Scheduler

Job Summary

The Hospice Aide Scheduler provides support to the Hospice Aide Manager and the Hospice Aides. The employee is responsible for entering Hospice Aide assignments in Netsmart and handles the daily scheduling issues that arise regarding Hospice Aide visits for patients. Maintains accuracy of visit frequency entries, and assists in correcting timelog issues.

Essential Responsibilities

Specific Functional Responsibilities

• Reviews all admits daily for new HA requests

• Follows up on any changes to current aide schedules / assignments

• Makes new HA assignments based on need, geography and frequency

• Maintain accurate assignments of HA in Netsmart

• Maintains the master scheduler record and populates scheduler with assignments

• Reviews that compliance with VF is being met with new assignments

• Maintains Excel spreadsheet schedule

• Ensures HA POC is entered for all new assignments

• Faxes the schedule to facilities weekly

• Performs other related job duties as assigned by Supervisor

General

• Schedules and coordinates HA visits / updates schedules as needed due to HA absences

• Alert / Text HA any schedule changes

• Reviews HA timelogs for accuracy

• Helps HA to manage problems between HA and patients with regard to schedule

• Responds to patient concerns relating to HA scheduling promptly, with appropriate supervisory intervention as required.

• HA Vacation requests are gathered and reviewed with HA Manager

• Assists in the interview process with perspective HA new hires

• Gives evaluation input to HA Manager for HA performance evaluations

• Reviews VF reports weekly in coordination with HA Manager

Provides support to Administrative Staff

• Takes patient care calls whenever necessary in support of Administrative Staff

• Order and request pick up of DME as needed

• Monitor electronic faxes

• Process order runs

• AllDoc documents

• Request lab results as needed

• Update information in Netsmart as needed

• Data entry in Zoomshift as needed

Compliance:

• Ensures all HIPAA Privacy and Security Regulations, Medicare Conditions of Participation, and all other regulatory/compliance requirements are understood and followed

Requirements

Education/Experience

• High School Diploma

• 1-3 years of administrative experience

• Medical office experience

• Experience in staff scheduling

• Familiarity with hospice regulations a plus!

Skills Required

• Strong knowledge of various computer systems: MS Office, including Word, Excel, Outlook, Internet and Medical office database systems.

Certifications, Licenses, Registrations:

• Pass OIG/GSA review and all required background checks

Physical Demands

• Strength to lift and carry materials weighing up to 10 pounds

• Vision to read printed materials and a computer screen

• Hearing and speech to communicate in person and over the telephone

Work Environment/Environmental Condition

• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer