Guest Services Staff -- Rothman Orthopaedics Institute Ice Rink

Rink Management Services Philadelphia , PA 19107

Posted 3 months ago

Job Purpose

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This is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a busy ice rink.

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Duties and Responsibilities

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  • Practice excellent customer service

  • Greet all guests promptly and politely

  • Ability to give guests proper directions to the facility within local surrounding area

  • Communicate clearly and professionally with guests and staff

  • Execute policies and procedures professionally and accurately

  • Accurately handle cash and register transactions

  • Process transactions for purchases and rentals

  • Responsible for alerting managers on any discrepancies with the cash register

  • Pass out skates to guests

  • Return skates to skate racks

  • Disinfect skates

  • Clean/wipe down skates upon return

  • Use skate sharpening equipment to sharpen skates

  • Daily cleaning tasks within department

  • Required to attend all training sessions and staff meetings

  • Maintain a clean and safe facility

  • Required to be ready to work immediately at time of scheduled shift

  • Assist customers with equipment

  • Any other duties as assigned

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Guest Services Staff -- Rothman Orthopaedics Institute Ice Rink

Rink Management Services